Job Title
Strategy & Operations - Department Owner
Company Description
Lendable.co.uk - £3.5bn Fintech Unicorn backed by Goldman Sachs
Job Description
You will take full ownership of the Quality Assurance department, redesigning manual processes from first principles to build a data-driven, automated operation. Reporting to the COO, you will lead a team through this transformation, using SQL to unlock insights and scaling your impact across multiple departments as the business expands internationally.
Location
London, UK
Why this role is remarkable
- Direct ownership of a core business function with a mandate to rebuild it from scratch rather than just providing strategic advice.
- Join a highly profitable unicorn valued at £3.5bn and backed by premier investors like Goldman Sachs, Balderton, and Ontario Teachers’ Pension Plan.
- High-visibility role with direct exposure to the COO and senior leadership, offering a rapid career trajectory into broader operational leadership.
What you will do
- Audit and redesign the Quality Assurance function, replacing legacy manual workflows with scalable, automated systems and AI-driven processes.
- Perform hands‑on data analysis using SQL to identify operational bottlenecks and deliver insights that improve customer outcomes.
- Manage and upskill a cross‑functional team, leading them through significant organizational change and operational transformation.
The ideal candidate
- Proven track record of owning and executing complex operational projects in fast‑paced environments like Tier‑1 consulting or high‑growth startups.
- Advanced analytical skills with professional proficiency in SQL to pull and interpret complex datasets independently.
- Exceptional stakeholder management skills with the ability to influence Product, Engineering, and Compliance leaders up to the C‑suite level.
Required Skills
- Data Analysis
- Leadership
- Operations
- Quality Assurance
- SQL
- Strategy
Required Languages
- English
