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- Tasks: Provide technical support for immersive audiovisual installations and troubleshoot hardware issues.
- Company: Innovative immersive technology design studio pushing creative boundaries.
- Benefits: Comprehensive training, global travel opportunities, and a dynamic work environment.
- Other info: Flexible hours and collaborative team culture with excellent career growth.
- Why this job: Join high-profile projects that redefine art and technology on a global scale.
- Qualifications: Passion for hardware tech, strong communication skills, and a full UK driving license.
The predicted salary is between 30000 - 40000 £ per year.
This hands-on role involves providing first and second-line technical support for complex audiovisual installations globally. You will maintain cutting-edge control systems, troubleshoot hardware, and perform field servicing on site. This is an incredible opportunity for a tech-passionate individual to train on professional video mapping, lighting, and audio systems while supporting world-class projects.
Location: London, UK
Why this role is remarkable:
- Work on high-profile, global immersive art and technology installations that push the boundaries of projection mapping.
- Benefit from comprehensive professional training in advanced AV systems, show control, and electrical maintenance.
- Join a well-funded studio known for innovation and high-standard project delivery in the creative tech space.
What You Will Do:
- Monitor and resolve support tickets independently while performing remote diagnostics for client systems.
- Conduct scheduled maintenance and emergency callouts at client sites across the UK and internationally.
- Assist technical teams with R&D, proof-of-concept rigs, and the logistics of large-scale event deliveries.
The ideal candidate:
- Holds a full UK driving license and a proactive mindset with a strong passion for hardware technology.
- Possesses excellent communication skills for high-stakes, customer-facing interactions and site troubleshooting.
- Is a collaborative team player willing to travel globally and work flexible hours for project success.
Production Support Technician at innovative immersive technology design studio employer: Jack & Jill
Contact Detail:
Jack & Jill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Technician at innovative immersive technology design studio
✨Tip Number 1
Network like a pro! Reach out to people in the immersive tech industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! If you’ve got experience with AV systems or troubleshooting, create a portfolio or a project showcase. We love seeing hands-on work, and it gives you an edge when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online resources. The more comfortable you are, the better you’ll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals ready to dive into the world of immersive technology.
We think you need these skills to ace Production Support Technician at innovative immersive technology design studio
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let us see your enthusiasm for hardware technology shine through! Share any relevant experiences or projects that highlight your love for tech and how it aligns with our innovative studio.
Tailor Your Application: Make sure to customise your application to fit the Production Support Technician role. Highlight your skills in troubleshooting and technical support, and don’t forget to mention any experience with audiovisual installations or similar projects.
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our cutting-edge studio!
How to prepare for a job interview at Jack & Jill
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of audiovisual systems, especially video mapping, lighting, and audio tech. Be ready to discuss any relevant experience you have with these technologies, as well as how you've tackled technical challenges in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues or supported clients in previous roles. Think about specific situations where you had to troubleshoot hardware or perform maintenance under pressure, and be ready to share those stories.
✨Communicate Clearly and Confidently
Since this role involves customer-facing interactions, practice explaining complex technical concepts in simple terms. You want to demonstrate that you can communicate effectively with both technical teams and clients, so consider doing mock interviews with a friend.
✨Emphasise Your Team Spirit
This position requires collaboration, so highlight your ability to work well in a team. Share experiences where you’ve successfully collaborated on projects or supported colleagues, and express your enthusiasm for being part of a creative tech environment.