At a Glance
- Tasks: Design and optimise workflows, manage operations, and bridge technical teams.
- Company: Award-winning digital fundraising startup with a high-profile leadership team.
- Benefits: Competitive salary, autonomy in role, and opportunity to shape company strategy.
- Other info: Dynamic environment with significant career growth potential.
- Why this job: Join a fast-growing platform making a real social impact with £20M+ in donations.
- Qualifications: Proactive, entrepreneurial mindset with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
This multi-disciplinary role sits at the heart of a fast-growing platform that has processed over £20 million in donations. You will work directly with the founders to scale operational systems, optimize no-code automations, and manage partner relationships, bridging the gap between technical development and real-world social impact.
Location: London, UK
Why this role is remarkable:
- Work alongside a high-profile leadership team including digital innovation pioneer Martha Lane Fox and the former CEO of parkrun.
- Join the winner of the London StartUp for Good Award 2025 at an early stage with significant autonomy to shape company strategy.
- Direct path to becoming a key early team member in a platform with national-scale ambition and proven traction of £20M+ in donations.
What You Will Do:
- Design and optimize scalable workflows for onboarding, compliance, and payout operations using AI-assisted tools and no-code systems.
- Act as a bridge between technical and non-technical teams by translating customer pain points into product improvements and platform requirements.
- Manage complex financial and platform operations, including data reconciliation between the platform and payment processors to ensure reliability.
The Ideal Candidate:
- Proactive and entrepreneurial operator comfortable navigating Django-based admin panels, CRMs, and relational data structures without needing to code.
- Proven ability to thrive in ambiguous, fast-moving environments where you must regularly switch between high-level strategy and hands-on execution.
- Exceptional communicator capable of managing relationships with charities and strategic partners while maintaining technical curiosity for system optimization.
Operations Lead (£35,000-£45,000) at award-winning digital fundraising startup employer: Jack & Jill
Join an award-winning digital fundraising startup in London, where you will be part of a dynamic team dedicated to making a real social impact. With a strong focus on employee growth and innovation, this company offers a unique opportunity to work closely with industry leaders while enjoying a collaborative and supportive work culture. Benefit from significant autonomy in your role, as well as the chance to shape the future of a platform that has already processed over £20 million in donations.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Lead (£35,000-£45,000) at award-winning digital fundraising startup
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its mission. Understand their values and how they align with your own. This will help you articulate why you're the perfect fit for the Operations Lead role and show that you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in optimising workflows and managing partner relationships can directly contribute to the company's success. Keep it concise and impactful to leave a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our award-winning team and making a difference in digital fundraising.
We think you need these skills to ace Operations Lead (£35,000-£45,000) at award-winning digital fundraising startup
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Lead role. Highlight any experience you have with no-code systems, operational workflows, or managing partner relationships. We want to see how you can bridge the gap between tech and real-world impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital fundraising and how your proactive approach can help us scale our operations. Don’t forget to mention any relevant achievements that showcase your entrepreneurial spirit.
Showcase Your Communication Skills:As an Operations Lead, you'll need to manage relationships with various stakeholders. Make sure your application demonstrates your exceptional communication skills. Whether it's through your CV, cover letter, or any additional materials, let us see how you can effectively convey ideas and collaborate with others.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at our award-winning startup!
How to prepare for a job interview at Jack & Jill
✨Know the Company Inside Out
Before your interview, dive deep into the startup's mission and values. Understand their impact in the digital fundraising space and be ready to discuss how you can contribute to their goals. Mention specific projects or achievements that resonate with you.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex operational challenges in the past. Highlight your experience with no-code tools and how you've optimised workflows. This will demonstrate your proactive approach and ability to bridge technical and non-technical teams.
✨Communicate Clearly and Confidently
As an Operations Lead, you'll need to manage relationships with various stakeholders. Practice articulating your thoughts clearly and confidently. Use examples from your previous roles to illustrate your communication skills and how they’ve helped in managing partner relationships.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to thrive in fast-paced environments. Prepare for scenario-based questions where you might need to switch between high-level strategy and hands-on execution. Think about how you would handle ambiguity and provide clear, structured responses.
