At a Glance
- Tasks: Manage the customer installation journey for solar and energy solutions.
- Company: Fast-growing London startup focused on sustainable home energy.
- Benefits: Competitive salary, career development, and hands-on experience in renewable energy.
- Other info: Work closely with experienced operators and gain industry knowledge.
- Why this job: Join a mission to decarbonise UK homes and shape industry processes.
- Qualifications: Strong organisational skills and proactive problem-solving abilities.
The predicted salary is between 35000 - 38000 £ per year.
Installio is a fast-growing London startup helping UK households switch to cleaner, smarter home energy by delivering high-quality solar PV, battery storage, and heat pump installations.
You will sit at the heart of Installio's delivery team, managing the end-to-end customer installation journey. Coordinating between installers, suppliers, and homeowners, you’ll ensure technical standards are met and projects move smoothly from booking to completion. This is a high-impact role for a proactive coordinator eager to scale sustainable energy solutions.
Location: London, UK
Why this role is remarkable:
- Join a fast-growing mission to decarbonize UK homes through solar, battery storage, and heat pump technology.
- Work directly with experienced operators and the CEO to shape the processes that enable Installio to scale nationally.
- Gain specialized technical and industry knowledge in the booming home energy market with a clear pathway for rapid career development.
What You Will Do:
- Coordinate the end-to-end installation process, aligning customers, installers, and suppliers to ensure safe and efficient project delivery.
- Own daily project management by tracking status, identifying blockers, and maintaining accurate records to keep the schedule moving.
- Act as the primary point of contact for customers, building rapport and managing expectations professionally throughout their transition to clean energy.
The ideal candidate:
- Possesses exceptional organizational skills and attention to detail, with a proven ability to manage multiple moving parts in a fast-paced environment.
- Demonstrates clear, confident communication skills and is comfortable engaging with diverse stakeholders including technical crews and homeowners.
- Is a proactive problem-solver with a strong desire to learn technical aspects of renewable energy systems and master modern operational software.
Operations Associate (£35-£38k) at Installio employer: Jack & Jill
At Jack & Jill, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our team enjoys a range of benefits including flexible working arrangements, professional development opportunities, and a collaborative environment that encourages creativity and growth. Located in a vibrant area, we offer unique advantages such as access to cutting-edge technology and the chance to work with industry leaders in AI-driven marketing strategies.
