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- Tasks: Support users on their wellness journeys and enhance their experiences with empathy and data.
- Company: A rapidly scaling healthtech company in Greater London.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a dynamic wellness environment.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Join a passionate team dedicated to improving user wellness experiences.
The predicted salary is between 36000 - 60000 £ per year.
A healthtech company in Greater London is looking for a dedicated professional to provide high-touch support to users on their wellness journeys. The ideal candidate will have experience in customer-facing roles, excellent communication skills, and a passion for using empathy and data to improve user experiences.
You will advocate for members, identify pain points, and collaborate with internal teams to enhance the platform while maintaining service quality. This is an opportunity to be part of a rapidly scaling organization in the wellness sector.
Wellness Experience Specialist in London employer: Jack & Jill
Contact Detail:
Jack & Jill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellness Experience Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the wellness and healthtech sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer-facing roles and think about how your experience aligns with the wellness journey. Practising your responses will help you feel more confident when it’s showtime.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, share your enthusiasm for wellness and how you’ve used empathy in past roles. It’s all about connecting your experiences to their mission.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for dedicated professionals like you. Keep an eye on our careers page for the latest opportunities and make sure your application stands out!
We think you need these skills to ace Wellness Experience Specialist in London
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your enthusiasm for wellness shine through! Share any personal experiences or insights that demonstrate your commitment to helping others on their wellness journeys.
Highlight Your Customer-Facing Experience: Make sure to showcase your previous roles where you’ve interacted with customers. We want to see how you've used your communication skills to support users and resolve their issues effectively.
Use Data to Tell Your Story: If you have experience using data to improve user experiences, don’t hold back! Include specific examples of how you've identified pain points and made impactful changes based on data insights.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our rapidly scaling organisation!
How to prepare for a job interview at Jack & Jill
✨Know Your Wellness Stuff
Make sure you brush up on the latest trends in wellness and healthtech. Familiarise yourself with the company's platform and think about how you can use empathy and data to enhance user experiences. This will show your passion for the role and your commitment to helping users on their wellness journeys.
✨Show Off Your Communication Skills
Since this role is all about high-touch support, practice articulating your thoughts clearly and empathetically. Prepare examples from your past customer-facing roles where you successfully resolved issues or improved user experiences. This will demonstrate your ability to connect with users and advocate for their needs.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific user pain points or challenges. Think through potential scenarios and how you would approach them, focusing on collaboration with internal teams to find solutions. This will highlight your problem-solving skills and teamwork abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
