Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London
Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft

Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive AI solutions for enterprise customers and optimise our next-gen platform.
  • Company: Join Raft, a fast-growing enterprise AI platform with a vibrant culture.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Why this job: Shape the future of AI while working closely with senior leadership.
  • Qualifications: 5+ years in Technical Program Management or related fields, strong communication skills.
  • Other info: Thriving multicultural environment with real impact on technology strategy.

The predicted salary is between 36000 - 60000 £ per year.

Drive AI-driven solutions for enterprise customers as a Technical Program Manager at Raft. This hands-on role involves implementing, debugging, and optimizing our next-gen agentic platform, coordinating internal and external teams, and translating technical needs into business impact. Ideal for a problem-solver thriving in ambiguity and fast-moving AI environments.

Location: London, UK

Why this role is remarkable:

  • Operate at the heart of technology strategy in a cutting-edge enterprise AI company, shaping its scaling journey.
  • Work directly with enterprise customers to implement, debug, and optimize AI-driven solutions using Raft's next-generation agentic platform.
  • Partner closely with senior leadership (CTO, CEO) and build systems with lasting impact in a high-energy, multicultural environment.

What you will do:

  • Drive complex, fast-moving programs, coordinating internal engineers, data scientists, and external customer teams.
  • Lead short-term technical projects to deploy and integrate our AI platform, debugging and troubleshooting customer issues in real-time.
  • Serve as the technical point of contact during deployment, translating customer objectives into actionable technical plans.

The ideal candidate:

  • 5+ years in Technical Program Management, Forward Deployed Engineering, or Customer Engineering in SaaS/AI.
  • Deep comfort operating across technical and non-technical domains, with strong debugging and troubleshooting instincts.
  • Exceptional communication and stakeholder management skills, with daily use of AI tools in your workflow.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Project Management and Information Technology

Industries: Technology, Information and Internet

Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London employer: Jack & Jill

Raft is an exceptional employer, offering a dynamic and innovative work environment in the heart of London. As a fast-growing enterprise AI platform, we prioritise employee growth through hands-on experience with cutting-edge technology and direct collaboration with senior leadership. Our multicultural team fosters a high-energy culture that encourages problem-solving and creativity, making it an ideal place for those looking to make a meaningful impact in the AI space.
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Contact Detail:

Jack & Jill Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London

✨Tip Number 1

Network like a pro! Reach out to folks in your industry, especially those at Raft or similar companies. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for the interview by diving deep into Raft's AI-driven solutions. Show us you understand their tech and how you can contribute to their mission. Tailor your examples to highlight your problem-solving skills in fast-paced environments.

✨Tip Number 3

Practice your communication skills! As a Technical Program Manager, you'll need to translate complex ideas into simple terms. Get comfortable explaining technical concepts to non-techies – it’ll impress the interviewers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London

Technical Program Management
AI-driven Solutions Implementation
Debugging and Troubleshooting
Stakeholder Management
Communication Skills
Project Coordination
Cross-functional Team Collaboration
Customer Engagement
SaaS/AI Knowledge
Problem-Solving Skills
Adaptability in Fast-Moving Environments
Technical Translation of Business Needs
Real-time Issue Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Technical Program Manager. Highlight your experience with AI-driven solutions and any relevant projects you've led. We want to see how your skills align with what Raft is looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and how your background makes you the perfect fit for this role. Don’t forget to mention your problem-solving skills and experience in fast-paced environments.

Showcase Your Communication Skills: Since this role involves working closely with both technical and non-technical teams, make sure to demonstrate your exceptional communication skills in your application. We want to see examples of how you've successfully managed stakeholders in the past.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people at Raft!

How to prepare for a job interview at Jack & Jill

✨Know Your AI Inside Out

Make sure you brush up on the latest trends and technologies in AI, especially those relevant to Raft's platform. Be ready to discuss how you've implemented AI-driven solutions in past roles and how you can apply that experience to their needs.

✨Showcase Your Problem-Solving Skills

Prepare specific examples of how you've tackled complex problems in fast-paced environments. Highlight your debugging and troubleshooting experiences, as these will be crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Communicate Like a Pro

Since this role involves liaising with both technical and non-technical teams, practice explaining complex concepts in simple terms. Think about how you can convey your ideas clearly and effectively, ensuring everyone is on the same page.

✨Understand Their Business Impact

Research Raft’s business model and how their AI solutions impact enterprise customers. Be prepared to discuss how you can translate customer objectives into actionable technical plans, demonstrating your understanding of both the technical and business sides of the role.

Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London
Jack & Jill
Location: London
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  • Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • J

    Jack & Jill

    50-100
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