At a Glance
- Tasks: Lead technical implementations and solve complex customer problems with AI-driven talent agents.
- Company: Exciting London-based platform powering recruitment for major brands like NHS and Boots.
- Benefits: Agile startup environment with stability from enterprise contracts and clear career progression.
- Other info: Join a dynamic team of ~40 and make a real impact on the future of hiring.
- Why this job: Be a founding member in a high-impact role at the forefront of AI in recruitment.
- Qualifications: Tech-savvy problem solver with strong communication skills and experience in TypeScript/React.
The predicted salary is between 80000 - 100000 £ per year.
London-based candidate engagement platform that just closed its first institutional round and powers hiring for enterprise giants like the NHS, Boots, and Compass Group.
You will be the founding technical bridge between enterprise customers and the product team. Operating within the product org, you will own the technical delivery of AI-driven talent agents, manage complex integrations, and triage escalations. This is a high-impact, forward-deployed role designed for someone who thinks like an engineer but loves solving customer problems.
Location: London, UK
Why this role is remarkable:
- Founding seat for a future forward-deployed function, offering a clear trajectory toward Lead Solutions Engineer or Solutions Architect as the company scales.
- Work at the forefront of AI in recruitment, deploying talent agents that handle sourcing, scoring, and scheduling for millions of candidates at global enterprise brands.
- High-ownership environment in a ~40-person team that is newly institutional-funded, providing the agility of a startup with the stability of major enterprise contracts.
What You Will Do:
- Lead technical implementations by configuring agent settings, Kombo flows, and ATS integrations to ensure seamless go-live experiences.
- Act as the technical resolver for complex escalations, performing deep-dive debugging across API logs, Cloudflare dashboards, and TypeScript/React codebases.
- Partner with the sales team to run high-level technical demos and RFP support for enterprise prospects, showcasing the platform's depth and scoring capabilities.
The ideal candidate:
- Technically proficient individual who can navigate Postman, browser dev tools, and API logs, with the ability to read and localise bugs in TypeScript/React.
- Strong communicator who can lead enterprise-level technical calls and write clear, actionable documentation and bug reports for the engineering team.
- Proactive problem solver with the agency to build scripts that automate repetitive tasks and the insight to turn customer feedback into product roadmap items.
Solutions Engineer at venture-backed enterprise candidate engagement platform in London employer: Jack & Jill
As a Solutions Engineer at our London-based candidate engagement platform, you will join a dynamic and innovative team that is reshaping recruitment through AI technology. We offer a high-ownership environment where your contributions directly impact enterprise clients like the NHS and Boots, alongside clear pathways for career advancement in a rapidly growing company. With the agility of a startup backed by institutional funding, you'll thrive in a culture that values collaboration, creativity, and continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer at venture-backed enterprise candidate engagement platform in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Jack & Jill or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Jack & Jill.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Jack & Jill.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Jack & Jill that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solutions Engineer at venture-backed enterprise candidate engagement platform in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Jack & Jill.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Jack & Jill and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Jack & Jill
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Jack & Jill uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
