At a Glance
- Tasks: Re-architect baggage movement and transform technical issues into actionable tasks.
- Company: Jack & Jill, a dynamic travel-tech startup in London.
- Benefits: Competitive salary, flexible work environment, and opportunities for innovation.
- Other info: Join a growing team and make a real impact in the travel industry.
- Why this job: Influence product roadmaps and enhance customer experience with cutting-edge technology.
- Qualifications: Experience in technical support and proficiency in Atlassian suite and Zendesk.
The predicted salary is between 60000 - 80000 £ per year.
Jack & Jill, a London-based travel-tech startup, is seeking a Senior Technical Customer Experience Specialist. This role involves re-architecting baggage movement through complex system analysis and transforming technical issues into actionable Jira tasks for engineering teams.
Join a growing team to influence product roadmaps and innovate customer experience solutions. Ideal candidates are experienced in technical support at a tech startup and proficient in the Atlassian suite and Zendesk.
Senior Technical CX Architect — AI-Driven Baggage Tech in London employer: Jack & Jill
Jack & Jill is an innovative travel-tech startup based in London, offering a dynamic work environment that fosters creativity and collaboration. Employees benefit from a culture that prioritises professional growth, with ample opportunities for skill development and career advancement. The company's commitment to leveraging cutting-edge technology in the travel industry makes it an exciting place for those looking to make a meaningful impact in customer experience solutions.
