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- Tasks: Manage relationships with public company customers and guide them through IPO transitions.
- Company: VC-backed fintech startup in London with a focus on innovation.
- Benefits: Unique influence in a high-growth environment and strong career support.
- Why this job: Shape the future of public markets while driving significant revenue retention.
- Qualifications: 5+ years in public share plans and proven revenue management skills.
- Other info: Join a dynamic team and make a real impact in the fintech space.
The predicted salary is between 48000 - 72000 £ per year.
A VC-backed fintech startup in London seeks a Senior Customer Success Manager to manage relationships with public company customers and trustee partners. This role involves overseeing onboarding processes and guiding clients through IPO transitions.
The ideal candidate has 5+ years in public share plans and a track record in managing significant revenue retention. The position provides a unique opportunity for influence in a high-growth environment, and the company is known for its innovative approach to career support.
Senior Public Markets CSM – IPO & Equity Programs in London employer: Jack & Jill
Contact Detail:
Jack & Jill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Public Markets CSM – IPO & Equity Programs in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and public markets space. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Customer Success Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company’s recent IPOs and equity programs. We want to show them that you’re not just another candidate; you’re someone who understands their business and can hit the ground running!
✨Tip Number 3
Practice your pitch! You’ll need to articulate how your experience in managing public share plans aligns with their needs. We suggest rehearsing with a friend or even in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Senior Public Markets CSM – IPO & Equity Programs in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in public share plans and customer success. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us manage relationships with our public company customers effectively.
Showcase Your Impact: When detailing your past roles, focus on the impact you’ve made, especially in revenue retention. We love numbers, so if you can quantify your successes, do it! It’ll make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our high-growth environment!
How to prepare for a job interview at Jack & Jill
✨Know Your Stuff
Make sure you brush up on your knowledge of public share plans and IPO processes. Familiarise yourself with the latest trends in the fintech space, especially those that relate to customer success management. This will show that you're not just a candidate, but someone who genuinely understands the industry.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed client relationships and retained significant revenue. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and effectively.
✨Ask Insightful Questions
Come prepared with thoughtful questions about the company's approach to customer success and how they support their clients during IPO transitions. This demonstrates your interest in the role and helps you gauge if the company culture aligns with your values.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The company is looking for someone who can influence in a high-growth environment, so showing your enthusiasm and passion for the role can set you apart from other candidates.
