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For Companies At a Glance
- Tasks: Manage customer success and drive engagement across EMEA with innovative solutions.
- Company: Join Airtable, a leading tech company transforming how teams collaborate.
- Benefits: Competitive salary, equity options, and a supportive work culture.
- Why this job: Be part of a dynamic team making a real impact in customer success.
- Qualifications: Experience in customer success management and strong communication skills.
- Other info: Work with cutting-edge technology and enjoy excellent career growth opportunities.
The predicted salary is between 80000 - 120000 £ per year.
Join 130,000 professionals seen in TechCrunch. This is a role recruited by Jill, the AI Recruiter, on behalf of a customer. The next step is to speak to Jack, an AI talent agent who works for you. Once he gets to know you, he’ll pitch you to Jill for this role. If it’s a match and the company wants to meet you, they’ll make the introduction. In the meantime, if you’d like, Jack will send you excellent alternatives.
Responsibilities and process
- Introductions to Hiring Managers: When Jack finds a match in Jill’s network, he introduces you directly to the hiring manager. No applications. No waiting.
- Introduction flow: Jack helps you receive introductions and facilitate early conversations.
- Career clarity coaching: Jack helps you get clear on what you want next and what kind of work will fulfil you.
- Salary benchmarking and negotiation coaching: Jack shows you what good looks like for your role, level, and location, and helps you build a negotiation plan with data and specific language.
- Mock interviews: Run a mock interview with Jack and get specific feedback on your stories and answers.
- Job search on autopilot: Jack searches 14 million jobs daily, learns what you want, and surfaces matches for your review.
Salary Benchmarking
Jack shows you what ‘good’ looks like for your role, level, and location based on thousands of real jobs. Examples include market medians and target ranges for base, equity, and bonus.
Market
- 50th: $155k
- Your target: $105k
- 90th: $220k
- Base: $155k
- Equity: $40k
- Bonus: $15k
Career Clarity Coaching
Jack helps you get clear on what you want next and what kind of work will actually fulfil you. Examples and discussions may cover paths like Staff vs management, compensation, day-to-day work, and long-term fit.
Salary Negotiation Coaching
Jack helps you build a negotiation plan with data and specific language you can use.
Mock Interviews
Run a mock interview with Jack and get specific feedback on your stories and answers. Examples include technical migrations, problem-solving under time pressure, and presenting with clear metrics.
Job Search On Autopilot
Jack gets to know you through a conversation and searches 14 million jobs every day. You tell Jack yes or no, and he gets smarter about what you’re looking for. New matches are surfaced regularly, showing alignment percentages and focus areas.
How to Get Started
Talk to Jack for 10 minutes and see your first matches. No sign-up required. Within minutes you see every unmissable opportunity, with no spam and no contracts.
Plan and Pricing
Your plan includes:
- Job Search On Autopilot
- Introductions to Hiring Managers
- Career Clarity
- Salary Benchmarking
- Salary Negotiation Coaching
- Mock Interviews
Monthly cost: $0. Companies pay when they hire through Jill. The mission is to provide everyone with exceptionally good career support, without fees to candidates.
The numbers:
- 130K Professionals working with Jack
- 14M Jobs scanned every day
- 30 hours Saved on average vs traditional job searching
Scaled Customer Success Manager, EMEA (£100k–£115k OTE + Equity) at Airtable in London employer: Jack & Jill
Contact Detail:
Jack & Jill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scaled Customer Success Manager, EMEA (£100k–£115k OTE + Equity) at Airtable in London
✨Tip Number 1
Get to know Jack! He’s your AI talent agent and can help you land that dream job. Have a quick chat with him to clarify what you want and let him do the heavy lifting in finding matches for you.
✨Tip Number 2
Don’t underestimate the power of mock interviews! Practising with Jack will give you the confidence and feedback you need to nail those tricky questions when it counts.
✨Tip Number 3
Salary negotiation can be daunting, but Jack’s got your back! Use his coaching to understand what ‘good’ looks like for your role and prepare a solid plan to negotiate your worth.
✨Tip Number 4
Keep an eye on the opportunities Jack surfaces for you. With 14 million jobs scanned daily, he’ll find roles that match your skills and aspirations without the hassle of traditional applications.
We think you need these skills to ace Scaled Customer Success Manager, EMEA (£100k–£115k OTE + Equity) at Airtable in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Scaled Customer Success Manager role. Highlight your relevant experience and skills that align with the job description. We love seeing how you can bring value to our team!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your key achievements and how they relate to the role. No need for fluff – just the good stuff!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. This way, we can easily connect you with Jack, who’ll help you take the next steps in your career journey!
How to prepare for a job interview at Jack & Jill
✨Know Your Stuff
Before the interview, make sure you understand Airtable's products and how they fit into the customer success landscape. Familiarise yourself with their recent updates and any case studies that highlight their impact. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Success Stories
Prepare specific examples of how you've driven customer success in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your value clearly and demonstrate your ability to deliver results in a similar role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready for Jack or Jill. Inquire about the team dynamics, challenges they face in EMEA, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Run through mock interviews with Jack to refine your responses and get feedback on your delivery. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, which can make all the difference.