At a Glance
- Tasks: Lead partner onboarding and ensure successful adoption of our AI-driven platform.
- Company: Join Saturn, a pioneering fintech company transforming financial advice.
- Benefits: Enjoy global team offsites, world-class health benefits, and high-impact autonomy.
- Other info: Work at the UK market leader in wealth management with excellent growth opportunities.
- Why this job: Be part of a YC S24 standout with a mission to democratise financial advice.
- Qualifications: 3+ years in customer success or implementation roles.
The predicted salary is between 60000 - 80000 £ per year.
Company Description: Saturn – AI-powered operating system for financial advisers.
Job Description: Saturn is looking for a Partner Experience specialist to own the end-to-end implementation and success of our platform within partner firms. You will drive onboarding, adoption, and retention, turning signed deals into thriving partnerships. This role is pivotal in our mission to democratize financial advice through our market-leading, AI-driven planning and compliance platform.
Location: London, UK
Why this role is remarkable:
- Join a YC S24 standout that recently secured a $15M Series A from top-tier investors including Singular, Shapers, and YC.
- Work at the UK market leader in the wealth management sector, building the 'operating system' for the future of financial advice.
- Enjoy high-impact autonomy and unique perks, including global team offsites in tropical locations and world-class health benefits.
What you will do:
- Lead the full implementation lifecycle for new partners, from initial requirement scoping and configuration to user training and deep adoption.
- Build strategic, long-term relationships with firm principals and compliance teams to ensure Saturn is deeply embedded in their daily operations.
- Act as the primary bridge between partners and the product team, translating customer feedback into actionable insights for the engineering roadmap.
The ideal candidate:
- Has 3+ years of experience in customer success, implementation, or related fields.
Partner Experience Lead - Onboard, Adopt & Grow FinTech in London employer: Jack & Jill
Saturn is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of London. With a focus on employee growth, Saturn provides high-impact autonomy, world-class health benefits, and unique perks such as global team offsites, making it an attractive place for those looking to thrive in the FinTech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Experience Lead - Onboard, Adopt & Grow FinTech in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential partners on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Show off your skills! If you have experience in onboarding or customer success, create a portfolio or case studies that highlight your achievements. This will give you an edge when discussing your fit for the role.
✨Tip Number 3
Prepare for interviews by researching Saturn and its platform. Understand their mission and how you can contribute to their goals. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Saturn team.
We think you need these skills to ace Partner Experience Lead - Onboard, Adopt & Grow FinTech in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about helping partners succeed with our platform. Share specific examples of how you've driven success in previous roles!
Tailor Your Application:Make sure to customise your CV and cover letter for this position. Highlight your experience in customer success and implementation, and connect it back to how it relates to the Partner Experience Lead role. We love seeing candidates who take the time to align their skills with our needs!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Use bullet points where possible to make it easy for us to read through your achievements.
Apply Through Our Website:We encourage you to submit your application directly through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Jack & Jill
✨Know Your Stuff
Before the interview, dive deep into Saturn's platform and its features. Understand how it benefits financial advisers and be ready to discuss specific use cases. This shows your genuine interest and helps you connect your experience with their needs.
✨Showcase Your Relationship Skills
Since this role involves building long-term relationships, prepare examples from your past where you've successfully managed client relationships or partnerships. Highlight how you turned challenges into opportunities for growth.
✨Be Ready to Discuss Feedback Loops
As a bridge between partners and the product team, it's crucial to demonstrate your understanding of how to gather and implement feedback. Think of instances where you've translated customer insights into actionable changes and be prepared to share those stories.
✨Ask Insightful Questions
Prepare thoughtful questions about Saturn's vision for partner success and how they measure adoption and retention. This not only shows your enthusiasm but also gives you a clearer picture of what success looks like in this role.
