LightWork AI in London is seeking a Lead Customer Success Manager to build the CS function from the ground up. You will own the end-to-end post-sale journey for Felicity, an autonomous AI agent, driving adoption and value in UK property management.
This player-coach role requires hiring, SLAs, renewals, and close collaboration with product to surface customer insights, with equity offered as part of the package.
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Founding Lead, Customer Success — AI PropTech Equity in London employer: Jack & Jill
At Jack & Jill, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our team enjoys a range of benefits including flexible working arrangements, professional development opportunities, and a collaborative environment that encourages creativity and growth. Located in a vibrant area, we offer unique advantages such as access to cutting-edge technology and the chance to work with industry leaders in AI-driven marketing strategies.
