Customer Director at leading European Applied AI firm specializing in Life Sciences in London

Customer Director at leading European Applied AI firm specializing in Life Sciences in London

London Full-Time 80000 - 120000 € / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead strategic partnerships with pharma firms and drive AI solutions for drug discovery.
  • Company: Leading European Applied AI firm recently acquired by Accenture.
  • Benefits: Unlimited annual leave, hybrid working, and up to 50% performance-linked bonus.
  • Other info: Dynamic role with opportunities for leadership and innovation in AI.
  • Why this job: Join a premier AI powerhouse and make a real impact in Life Sciences.
  • Qualifications: Proven track record in consulting with expertise in Life Sciences or Pharma sectors.

The predicted salary is between 80000 - 120000 € per year.

Leading European Applied AI firm recently acquired by Accenture, specializing in custom machine learning solutions for Life Sciences.

As Customer Director, you will act as a strategic partner to major pharmaceutical firms, lead a cross-functional delivery team of 10, and own high-impact accounts end-to-end. You will bridge the gap between technical AI innovation and commercial business value, scaling custom-built solutions that accelerate drug discovery and optimize clinical trials.

Location: London, UK

Why this role is remarkable:

  • Join Europe’s premier applied AI powerhouse at a unique inflection point, combining the agility of a specialist AI team with the global reach and client base of Accenture.
  • Lead high-stakes engagements that move beyond theory, delivering bespoke AI models that solve the hardest problems in drug target identification and market access.
  • Enjoy elite perks including an unlimited annual leave policy, hybrid working, and a performance-linked bonus potential of up to 50% annually.

What You Will Do:

  • Drive revenue growth by identifying strategic opportunities to expand current pharma accounts and onboarding new global Life Sciences clients.
  • Lead commercial negotiations and partner with the Business Unit Director on accurate sales planning and forecasting for large-scale AI transformations.
  • Translate complex data science and machine learning concepts into compelling business use cases for C-suite stakeholders and senior budget holders.

The Ideal Candidate:

  • Brings a proven track record in top-tier consulting (e.g., McKinsey, BCG, IQVIA, or ZS) with deep expertise in the Life Sciences or Pharma sectors.
  • Demonstrates experience leading and selling large-scale AI or digital transformation projects that delivered measurable commercial impact.
  • Possesses strong leadership skills with a background in coaching cross-functional teams of delivery and engagement specialists to excellence.

Customer Director at leading European Applied AI firm specializing in Life Sciences in London employer: Jack & Jill

As a leading European Applied AI firm recently acquired by Accenture, we offer an exceptional work environment that fosters innovation and collaboration in the Life Sciences sector. Our employees enjoy elite benefits such as unlimited annual leave, hybrid working arrangements, and significant performance-linked bonuses, all while being part of a dynamic team that is at the forefront of AI advancements. With ample opportunities for professional growth and the chance to lead impactful projects, we are committed to nurturing talent and driving meaningful change in healthcare.

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Contact Detail:

Jack & Jill Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Director at leading European Applied AI firm specializing in Life Sciences in London

Tip Number 1

Network like a pro! Reach out to connections in the Life Sciences and AI sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Prepare for those interviews by practising your pitch. You’ll want to showcase how your experience aligns with the role of Customer Director. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

Tip Number 3

Research the company inside out! Understand their recent projects, especially in AI and Life Sciences. This will help you tailor your conversations and show that you’re genuinely interested in being part of their journey. We love candidates who do their homework!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make an impact in the AI space. Let’s get you that dream job!

We think you need these skills to ace Customer Director at leading European Applied AI firm specializing in Life Sciences in London

Strategic Partnership
Cross-Functional Team Leadership
Account Management
AI and Machine Learning Expertise
Commercial Negotiation
Sales Planning and Forecasting
Data Science Communication

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Customer Director. Highlight your experience in leading AI projects and working with pharmaceutical firms. We want to see how your background aligns with our mission in Life Sciences!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about AI in Life Sciences and how you can drive revenue growth. Be specific about your achievements and how they relate to the job description.

Showcase Your Leadership Skills:As a Customer Director, you'll be leading teams and driving projects. Make sure to highlight your leadership experience and any successful cross-functional collaborations. We love seeing how you've coached teams to success!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Jack & Jill

Know Your AI Stuff

Make sure you brush up on the latest trends in applied AI, especially in the Life Sciences sector. Be ready to discuss how AI can transform drug discovery and clinical trials, as this will show your understanding of the industry and its challenges.

Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading cross-functional teams. Think about specific situations where you coached team members to success or navigated complex projects, as this will demonstrate your ability to lead effectively in a high-stakes environment.

Translate Tech to Business

Practice explaining complex data science concepts in simple terms. You’ll need to communicate effectively with C-suite stakeholders, so being able to translate technical jargon into compelling business use cases is crucial for this role.

Research the Company and Its Clients

Familiarise yourself with the firm’s recent projects and their major pharmaceutical clients. Understanding their needs and how your role as Customer Director can add value will help you stand out as a candidate who is genuinely interested in the company’s mission.