At a Glance
- Tasks: Drive growth and partnerships for a fitness creator platform, impacting the fitness industry.
- Company: Join a VC-backed startup partnered with major gym chains like HYROX and PureGym.
- Benefits: Unlimited holiday, hybrid work flexibility, and a vibrant office culture in Soho.
- Other info: High-autonomy role with opportunities to build scalable processes in a fast-paced environment.
- Why this job: Shape the future of fitness businesses and make a real impact in a dynamic role.
- Qualifications: 2-5 years in Customer Success or Growth, with strong communication and commercial skills.
The predicted salary is between 50000 - 65000 £ per year.
This hybrid role sits at the intersection of customer growth, partnerships, and lifecycle strategy. You will own the growth engine for a portfolio of scaling coaching businesses while operationalizing strategic partnerships with major gym chains. It is a commercially-driven position focused on driving retention, expansion, and platform adoption within the fitness creator economy.
Why this role is remarkable:
- Join a VC-backed startup at a genuine inflection point, working with industry leaders like HYROX, PureGym, and The Gym Group to define how fitness businesses scale.
- This is a high-autonomy role that rejects traditional CS structures in favor of building a commercial growth engine where your decisions immediately impact the bottom line.
- Enjoy a vibrant Soho office culture with unlimited holiday, hybrid flexibility, and the chance to shape a newly evolved function from the ground up.
What You Will Do:
- Own the Scale Pod, running strategic growth conversations with coaches to drive platform adoption, annual plan conversions, and business maturity.
- Operationalize and grow strategic partnerships post-signup by running activation sessions, webinars, and in-person workshops at gyms and partner sites.
- Utilize data from Mixpanel and Intercom to monitor health signals, proactively intervene with churn risks, and identify expansion opportunities for premium tiers.
The Ideal Candidate:
- Possesses 2-5 years of experience in Customer Success, Growth, or Partnerships at a SaaS or platform company, with a proven track record of owning NRR and churn metrics.
- Demonstrates a hands-on, commercial mindset with the ability to build scalable playbooks and processes from scratch in a fast-paced startup environment.
- Boasts excellent communication skills for high-stakes account management and the ability to run energetic in-person activations for major fitness brands.
Coach Growth & Partnerships Manager at VC-backed fitness creator platform in London employer: Jack & Jill
Join a dynamic VC-backed fitness creator platform in the heart of London, where you will have the opportunity to shape the future of fitness businesses alongside industry leaders like HYROX and PureGym. With a vibrant office culture that promotes unlimited holiday and hybrid working flexibility, this role offers high autonomy and the chance to make a significant impact on the growth of coaching businesses. Embrace a collaborative environment that prioritises employee development and innovation, making it an exceptional place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Coach Growth & Partnerships Manager at VC-backed fitness creator platform in London
✨Tip Number 1
Network like a pro! Reach out to people in the fitness industry, especially those connected to HYROX, PureGym, and The Gym Group. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or case study on how you've driven growth or managed partnerships in the past. This will help you stand out during interviews and show you're ready to hit the ground running.
✨Tip Number 3
Be proactive! If you see an opportunity for improvement in their current strategies or partnerships, mention it during your interview. It shows you're already thinking about how to contribute to their success.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to connect directly with us. Plus, it gives you a better chance of being noticed by the hiring team.
We think you need these skills to ace Coach Growth & Partnerships Manager at VC-backed fitness creator platform in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Coach Growth & Partnerships Manager role. Highlight your experience in customer success, growth, or partnerships, and show how it aligns with our mission at StudySmarter.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use metrics where possible to illustrate how you’ve driven retention or expansion in previous roles.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can bring energy and creativity to the role, so don’t be afraid to show us what makes you unique!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our vibrant team.
How to prepare for a job interview at Jack & Jill
✨Know Your Numbers
Before the interview, brush up on key metrics related to customer success and growth. Be ready to discuss how you've impacted NRR and churn in your previous roles. This shows you understand the commercial side of the position and can contribute from day one.
✨Showcase Your Partnerships Experience
Prepare specific examples of successful partnerships you've managed. Highlight how you activated these partnerships and drove engagement. This will demonstrate your ability to operationalise strategic partnerships, which is crucial for this role.
✨Be Data-Driven
Familiarise yourself with tools like Mixpanel and Intercom. If you have experience using data to monitor health signals or identify churn risks, share those stories. This will show that you're not just a people person but also someone who leverages data for decision-making.
✨Embrace the Startup Mindset
This role is all about building from the ground up, so be prepared to discuss how you've thrived in fast-paced environments. Share examples of how you've created scalable processes or playbooks in previous positions, showcasing your hands-on approach and adaptability.
