AI-Driven Enterprise CSM: Growth & Visibility Leader in London

AI-Driven Enterprise CSM: Growth & Visibility Leader in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead strategic visibility conversations and drive growth for global FMCG brands using AI data intelligence.
  • Company: Jack & Jill, a forward-thinking company in London focused on brand success.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional development.
  • Other info: Join a dynamic team with a focus on innovation and growth.
  • Why this job: Make a real impact by helping world-class brands thrive in the AI-powered marketplace.
  • Qualifications: 5–10 years in Amazon marketplace management and strong brand relationship skills.

The predicted salary is between 60000 - 80000 £ per year.

Jack & Jill in London is seeking an Enterprise Customer Success Manager to lead strategic visibility conversations for global FMCG brands. You’ll bridge AI data intelligence and brand growth, ensuring world-class brands dominate in AI-powered search.

With a focus on Amazon and Walmart brands, you'll manage retention and drive growth. Ideal candidates will have 5–10 years in Amazon marketplace management, proven brand relationship skills, and a strong grasp of emerging AI metrics.

AI-Driven Enterprise CSM: Growth & Visibility Leader in London employer: Jack & Jill

Jack & Jill offers a dynamic work environment in the heart of London, where innovation meets collaboration. As an employer, we prioritise employee growth through continuous learning opportunities and a culture that celebrates creativity and strategic thinking. Join us to be part of a forward-thinking team that empowers you to make a significant impact on global FMCG brands while enjoying the vibrant lifestyle that London has to offer.

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Contact Details:

Jack & Jill Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land AI-Driven Enterprise CSM: Growth & Visibility Leader in London

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work with AI and FMCG brands. A friendly chat can open doors that a CV just can't.

Tip Number 2

Showcase your expertise! Prepare a portfolio or case studies that highlight your success in managing Amazon marketplace strategies. This will give you an edge in discussions.

Tip Number 3

Be ready for the spotlight! Practice discussing how you've driven growth and retention in previous roles. Confidence in your achievements can really impress potential employers.

Tip Number 4

Apply through our website! We make it easy for you to connect with us directly. Plus, it shows you're genuinely interested in being part of our team.

We think you need these skills to ace AI-Driven Enterprise CSM: Growth & Visibility Leader in London

Customer Success Management
AI Data Intelligence
Brand Growth Strategy
Amazon Marketplace Management
Relationship Management
Emerging AI Metrics
Retention Strategies

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience with Amazon marketplace management and any relevant AI metrics you've worked with. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how you can help global FMCG brands thrive. Be sure to mention specific examples of your past successes.

Showcase Your Brand Relationship Skills:We’re looking for someone who can build strong relationships with brands. In your application, share stories that demonstrate your ability to connect with clients and drive growth. This will set you apart from the crowd!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Jack & Jill

Know Your AI Metrics

Make sure you brush up on the latest AI metrics relevant to the FMCG sector. Be prepared to discuss how these metrics can drive brand growth, especially in the context of Amazon and Walmart. This shows that you’re not just familiar with the tools but understand their strategic application.

Showcase Your Relationship Skills

Since this role involves managing brand relationships, think of specific examples where you've successfully built or maintained client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.

Research Jack & Jill

Dive deep into Jack & Jill’s mission, values, and recent projects. Understanding their approach to customer success and how they leverage AI will help you tailor your responses and demonstrate genuine interest in the company.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about challenges you've faced in previous roles related to customer success and how you overcame them, particularly in the context of AI-driven strategies.