At a Glance
- Tasks: Lead software deployments and enhance customer success through data management and workflow configuration.
- Company: Ensemble Analytics, a pioneering maritime tech company in London.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and AI-powered solutions.
- Why this job: Be the driving force behind customer success and shape the future of maritime technology.
- Qualifications: Experience in implementation, customer success, and strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Ensembleanalytics. co. uk in London seeks its first dedicated Implementation & Customer Success hire to own end-to-end deployments.
You will lead 10-week software deployments, clean data, configure onsite workflows with planners, and deliver reports that convert trials into contracts.
You will serve as the primary bridge between customers and product teams, translating operational friction into features that unlock future sales and help scale the support function with AI-powered automation.
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