Lead Customer Success Manager - Equity, AI PropTech

Lead Customer Success Manager - Equity, AI PropTech

Full-Time 51750 - 63250 Β£ / year (est.) No working from home possible
J

At a Glance

  • Tasks: Build and lead the Customer Success function, ensuring AI delivers real-world value.
  • Company: LightWork AI, a pioneering company in the PropTech sector.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Join a dynamic team and drive innovation in the UK property market.
  • Why this job: Shape the future of AI in property and make a significant impact.
  • Qualifications: Experience in customer success and a passion for technology.

The predicted salary is between 51750 - 63250 Β£ per year.

Light Work AI in London seeks a Lead Customer Success Manager to build the CS function from the ground up, owning the post-sale journey for Felicity, our autonomous AI agent.

This player-coach role focuses on driving deep adoption and change management within the UK property sector to ensure AI delivers real-world value.

You will design onboarding, scale the CS team, and drive renewals and expansions, partnering closely with product to translate customer insights into roadmap priorities.

#J-18808-Ljbffr

Lead Customer Success Manager - Equity, AI PropTech employer: Jack & Jill

At Jack & Jill, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our team enjoys a range of benefits including flexible working arrangements, professional development opportunities, and a collaborative environment that encourages creativity and growth. Located in a vibrant area, we offer unique advantages such as access to cutting-edge technology and the chance to work with industry leaders in AI-driven marketing strategies.

J

Contact Details:

Jack & Jill Recruitment Team

We think you need these skills to ace Lead Customer Success Manager - Equity, AI PropTech

Customer Success Management
Change Management
Onboarding Design
Team Scaling
Renewal Strategy
Expansion Strategy
Collaboration with Product Teams