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For Companies At a Glance
- Tasks: Provide technical support and troubleshoot issues in a creative production environment.
- Company: Leading creative production studio with a vibrant work culture.
- Benefits: Gain exposure to cutting-edge technology and creative systems.
- Why this job: Blend your tech skills with creativity and make a real impact.
- Qualifications: Proficiency in troubleshooting and strong communication skills.
- Other info: Exciting opportunity for career growth in a dynamic London studio.
The predicted salary is between 28800 - 48000 £ per year.
A leading creative production studio is seeking an Entry Level IT Support Engineer to act as the primary point of contact for technical support issues. This role offers the opportunity to work at the intersection of technology and creative production, gaining exposure to various systems including M365 and Windows Server.
Ideal candidates will have proficiency in troubleshooting and exceptional communication skills to engage with non-technical teams. Join us for a vibrant work environment in London.
IT Support Engineer — Creative Studio Tech Champion employer: Jack & Jill
Contact Detail:
Jack & Jill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer — Creative Studio Tech Champion
✨Tip Number 1
Network like a pro! Reach out to folks in the creative tech scene, attend meetups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your troubleshooting skills! When you get the chance, share examples of how you've solved tech issues in the past. This will help potential employers see your problem-solving prowess in action.
✨Tip Number 3
Practice your communication game! Since you'll be working with non-technical teams, make sure you can explain tech concepts in simple terms. Role-play with friends or family to nail this down.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace IT Support Engineer — Creative Studio Tech Champion
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through. We want to see how excited you are about IT support and how it connects with creative production. Share any relevant experiences or projects that highlight your passion!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your troubleshooting skills and any experience with M365 or Windows Server. We love seeing candidates who take the time to align their skills with what we’re looking for!
Communicate Clearly: Since this role involves engaging with non-technical teams, it's crucial to demonstrate your communication skills in your application. Use clear and simple language to explain your technical knowledge, so we can see how well you can bridge the gap between tech and creativity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our vibrant team!
How to prepare for a job interview at Jack & Jill
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365 and Windows Server. Be ready to discuss common troubleshooting scenarios and how you would approach them. This shows that you're not just familiar with the tech, but you can also think critically about solving problems.
✨Communicate Like a Pro
Since you'll be engaging with non-technical teams, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated complex ideas before. This will demonstrate your ability to bridge the gap between tech and creativity.
✨Show Your Passion for Creativity
Research the creative production studio and understand their work. Be prepared to discuss how technology supports creative processes. Showing genuine interest in their projects can set you apart and highlight your enthusiasm for the role.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the team dynamics, the tools they use, or how they handle tech challenges in creative projects. This not only shows your interest but also helps you gauge if the environment is right for you.
