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- Tasks: Manage the implementation of a patient engagement platform and support clients.
- Company: Exciting health tech startup in London with a focus on innovation.
- Benefits: Career growth opportunities, dynamic work environment, and support from top-tier VCs.
- Why this job: Join a fast-paced team and make a difference in healthcare technology.
- Qualifications: 1-2 years in a client-facing role with a scientific or technical background.
- Other info: Be part of a high-growth environment with endless possibilities.
The predicted salary is between 36000 - 60000 £ per year.
A health tech startup in London is searching for a Customer Success Associate to manage the implementation of a patient engagement platform. This role involves working with technical and commercial teams to ensure successful deployments and client support.
Ideal candidates should have 1-2 years in a client-facing role and a background in a scientific or technical field. This position offers significant career growth in a high-growth environment shaped by top-tier VCs.
Health Tech Customer Success – Deployments (London) employer: Jack & Jill
Contact Detail:
Jack & Jill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Tech Customer Success – Deployments (London)
✨Tip Number 1
Network like a pro! Reach out to people in the health tech space on LinkedIn or at industry events. We can’t stress enough how personal connections can open doors for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. We want you to be able to discuss how your skills can help with client support and deployments.
✨Tip Number 3
Showcase your problem-solving skills! In customer success, it’s all about helping clients overcome challenges. We suggest sharing specific examples from your past experiences during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate candidates who fit the bill.
We think you need these skills to ace Health Tech Customer Success – Deployments (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-facing roles and any relevant technical or scientific background. We want to see how your skills align with the Health Tech Customer Success position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for health tech and explain why you’re excited about helping clients succeed with our patient engagement platform. Let us know what makes you the perfect fit!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide solutions, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Jack & Jill
✨Know the Product Inside Out
Before your interview, make sure you understand the patient engagement platform thoroughly. Familiarise yourself with its features, benefits, and how it stands out in the health tech market. This will help you demonstrate your genuine interest and ability to support clients effectively.
✨Showcase Your Client-Facing Experience
Prepare specific examples from your previous roles where you've successfully managed client relationships or resolved issues. Highlight how your background in a scientific or technical field has equipped you to handle client queries and ensure smooth deployments.
✨Collaborate Like a Pro
Since this role involves working with both technical and commercial teams, be ready to discuss how you've collaborated in the past. Share instances where teamwork led to successful outcomes, showcasing your ability to bridge gaps between different departments.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s growth plans, the challenges they face in client deployments, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
