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- Tasks: Lead operations to decarbonise home heating and enhance customer experiences.
- Company: Early-stage clean energy tech startup making a global impact.
- Benefits: Join an elite team, define processes, and drive environmental change.
- Why this job: Make a real difference in clean energy while growing your leadership skills.
- Qualifications: 7+ years in operations with leadership experience in startups.
- Other info: High-agency role with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This is a job for an early-stage clean energy technology startup. You will lead the front-line of problem-solving for a platform dedicated to decarbonizing home heating. By combining technical expertise with strong people skills, you will build scalable processes that deliver exceptional customer and partner experiences. This role is critical to making clean energy technology more affordable and accessible globally.
Location: London, UK
Why this role is remarkable:
- Direct environmental impact by accelerating the transition to clean home energy and reducing carbon emissions.
- Opportunity to join a small, elite team of experts across engineering, finance, and operations at an early stage.
- High-agency role where you define the operational playbook and transition from individual contributor to team leader.
What you will do:
- Design and operate critical business processes that support homeowners, landlords, and installation partners on the platform.
- Systematize and automate complex workflows by collaborating with engineering to build high-leverage technology solutions.
- Act as a critical feedback loop for product development, turning field insights into new platform features and services.
The ideal candidate:
- At least 7 years of experience in operations roles, including leadership experience in startup or scale-up environments.
- Technically minded with the ability to build creative solutions, whether through “vibe coding” MVPs or structured systems.
- A high-energy self-starter with a bias for action and the grit to solve problems from first principles.
Head of Platform Operations employer: Jack & Jill
Contact Detail:
Jack & Jill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Platform Operations
✨Tip Number 1
Get to know Jack! He’s your go-to for understanding what you bring to the table and what you’re after in your career. A quick chat with him can really help tailor your approach and make you stand out.
✨Tip Number 2
Don’t be shy about showcasing your problem-solving skills! In a role like Head of Platform Operations, it’s all about demonstrating how you can tackle challenges head-on. Share specific examples during your chat with Jack.
✨Tip Number 3
Be proactive! After talking to Jack, keep an eye on our website for updates and new opportunities. The more engaged you are, the better your chances of landing that dream job.
✨Tip Number 4
Remember, it’s not just about the role; it’s about the impact! Highlight your passion for clean energy and how you can contribute to making it more accessible. This will resonate well with Jill and her clients.
We think you need these skills to ace Head of Platform Operations
Some tips for your application 🫡
Show Your Passion for Clean Energy: When you're writing your application, let your enthusiasm for clean energy shine through! We want to see how much you care about decarbonising home heating and making a real impact in the world.
Highlight Your Problem-Solving Skills: This role is all about tackling challenges head-on. Make sure to include examples of how you've solved complex problems in your previous roles. We love seeing creative solutions that show off your technical expertise!
Tailor Your Experience: Don’t just send a generic application! Take the time to align your experience with the job description. We’re looking for someone who can lead operations in a startup environment, so make it clear how your background fits that bill.
Apply Through Our Website: Remember, the best way to get your application noticed is by applying through our website. It’s super easy! Just follow the steps to talk to Jack, and he’ll help you get your foot in the door.
How to prepare for a job interview at Jack & Jill
✨Know Your Stuff
Make sure you understand the clean energy sector and the specific challenges related to decarbonising home heating. Brush up on recent trends, technologies, and the company's mission. This will show your genuine interest and help you engage in meaningful conversations.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past, especially in startup environments. Highlight your ability to build scalable processes and solve problems creatively. This is crucial for a role that requires transitioning from an individual contributor to a team leader.
✨Be Ready to Problem-Solve
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about how you would approach complex workflows or customer issues. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges, future goals, and how they measure success in platform operations. This not only shows your enthusiasm but also helps you assess if the company aligns with your values.
