At a Glance
- Tasks: Manage relationships with top brands and drive growth through AI-powered strategies.
- Company: Join Azoma.ai, a leader in Generative Engine Optimization for global FMCG giants.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work with major brands like Diageo and Nestlé in a fast-paced, innovative setting.
- Why this job: Be at the forefront of AI technology, shaping the future of e-commerce.
- Qualifications: 5-10 years in e-commerce with strong analytical and technical skills.
The predicted salary is between 65000 - 80000 £ per year.
Azoma.ai is a $4M pre-Series A category leader in Generative Engine Optimization (GEO) helping global FMCG giants like Diageo and Nestlé dominate AI-powered shopping agents.
You will own relationships with enterprise-level consumer brands navigating the shift to AI-powered marketplace visibility. As the trusted face of Azoma.ai, you’ll translate complex Rufus and Sparky data into actionable strategies for global FMCG leaders, managing multi-million pound Amazon portfolios and driving measurable growth through the new era of agentic commerce.
Location: London, UK
Why this role is remarkable:
- Join a profitable $4M pre-Series A category leader defining the "Agentic Commerce" space for global giants like Diageo, Nestlé, and Unilever.
- Work at the cutting edge of AI technology, helping brands optimize for Amazon Rufus and Walmart Sparky just as these platforms reshape product discovery.
- Own high-impact relationships with senior marketing leads at world-class FMCG companies, acting as a strategic partner in their transition to AI-first search.
What You Will Do:
- Lead strategic calls and Quarterly Business Reviews for enterprise brands, presenting Rufus/Sparky visibility insights and actionable recommendations for growth.
- Collaborate with internal delivery pods to ensure visibility frameworks and optimization strategies are executed perfectly across multi-million pound Amazon portfolios.
- Drive net revenue retention and expansion by demonstrating clear ROI through AI-driven recommendation rates and share-of-voice lift metrics.
The ideal candidate:
- Brings 5-10 years of experience in e-commerce, specifically as a 3P seller, vendor, or at an Amazon agency managing major client accounts.
- Possesses deep technical knowledge of Amazon/Walmart SEO and emerging AI visibility metrics like Rufus recommendation rates and indexing.
- Demonstrates exceptional analytical storytelling skills, with the ability to turn complex data dashboards into persuasive, executive-level strategic decisions.
Enterprise Customer Success Manager (£65k-£80k) at Azoma employer: Jack & Jill
Azoma.ai is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets opportunity. As a pre-Series A leader in Generative Engine Optimization, employees are at the forefront of AI technology, collaborating with top-tier FMCG brands and driving impactful results. With a strong focus on employee growth, Azoma provides ample opportunities for professional development and fosters a culture of collaboration and strategic thinking, making it an ideal place for those seeking meaningful and rewarding careers.
