At a Glance
- Tasks: Lead customer success for enterprise accounts and drive growth strategies.
- Company: Join inploi, a forward-thinking company in London.
- Benefits: Performance-based pay, autonomy, and a focus on career development.
- Other info: Dynamic role with opportunities for professional growth and innovation.
- Why this job: Make a real impact on talent acquisition strategies for top brands.
- Qualifications: Experience in customer success and strong relationship management skills.
The predicted salary is between 60000 - 75000 £ per year.
inploi in London is seeking a Senior Customer Success Manager to own the end-to-end relationship for a portfolio of enterprise accounts. You will navigate complex implementations, coordinate internal teams, and drive commercial outcomes across the full customer lifecycle. Your focus will be on account health, retention, and growth for brands redefining their talent acquisition strategies, with autonomy and a performance‑based compensation structure aligned to GRR, NRR and NPS.
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