Passion Labs in London is seeking a Customer Success Lead to own the full client lifecycle across enterprise accounts. You will act as the commercial bridge between a PhD-led technical team and C-suite buyers, driving adoption and expansion for our AI/ML products.
In this early-stage, equity-rich role you will build the customer success function from scratch, define processes, and align delivery with net revenue retention goals while collaborating with top ML researchers and serial entrepreneurs.
#J-18808-LjbffrEnterprise AI Customer Success Lead — Equity, London employer: Jack & Jill
At Jack & Jill, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our team enjoys a range of benefits including flexible working arrangements, professional development opportunities, and a collaborative environment that encourages creativity and growth. Located in a vibrant area, we offer unique advantages such as access to cutting-edge technology and the chance to work with industry leaders in AI-driven marketing strategies.
