Customer Director at leading European Applied AI firm specializing in Life Sciences

Customer Director at leading European Applied AI firm specializing in Life Sciences

Full-Time 80000 - 120000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic partnerships with pharma firms and drive AI solutions for drug discovery.
  • Company: Leading European Applied AI firm recently acquired by Accenture.
  • Benefits: Unlimited annual leave, hybrid working, and up to 50% performance-linked bonus.
  • Other info: Dynamic role with opportunities for leadership and innovation.
  • Why this job: Join a premier AI powerhouse and make a real impact in Life Sciences.
  • Qualifications: Proven track record in consulting with expertise in Life Sciences or Pharma.

The predicted salary is between 80000 - 120000 € per year.

Leading European Applied AI firm recently acquired by Accenture, specializing in custom machine learning solutions for Life Sciences.

As Customer Director, you will act as a strategic partner to major pharmaceutical firms, lead a cross-functional delivery team of 10, and own high-impact accounts end-to-end. You will bridge the gap between technical AI innovation and commercial business value, scaling custom-built solutions that accelerate drug discovery and optimize clinical trials.

Location: London, UK

Why this role is remarkable:

  • Join Europe’s premier applied AI powerhouse at a unique inflection point, combining the agility of a specialist AI team with the global reach and client base of Accenture.
  • Lead high-stakes engagements that move beyond theory, delivering bespoke AI models that solve the hardest problems in drug target identification and market access.
  • Enjoy elite perks including an unlimited annual leave policy, hybrid working, and a performance-linked bonus potential of up to 50% annually.

What You Will Do:

  • Drive revenue growth by identifying strategic opportunities to expand current pharma accounts and onboarding new global Life Sciences clients.
  • Lead commercial negotiations and partner with the Business Unit Director on accurate sales planning and forecasting for large-scale AI transformations.
  • Translate complex data science and machine learning concepts into compelling business use cases for C‑suite stakeholders and senior budget holders.

The Ideal Candidate:

  • Brings a proven track record in top‑tier consulting (e.g., McKinsey, BCG, IQVIA, or ZS) with deep expertise in the Life Sciences or Pharma sectors.
  • Demonstrates experience leading and selling large-scale AI or digital transformation projects that delivered measurable commercial impact.
  • Possesses strong leadership skills with a background in coaching cross‑functional teams of delivery and engagement specialists to excellence.

Customer Director at leading European Applied AI firm specializing in Life Sciences employer: Jack & Jill

Join a leading European Applied AI firm at the forefront of innovation in Life Sciences, where you will have the opportunity to shape the future of drug discovery and clinical trials. With a dynamic work culture that promotes collaboration and creativity, employees benefit from elite perks such as unlimited annual leave, hybrid working arrangements, and significant performance-linked bonuses. This role not only offers a chance for professional growth within a global powerhouse but also allows you to make a meaningful impact in the healthcare sector.

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Contact Detail:

Jack & Jill Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Director at leading European Applied AI firm specializing in Life Sciences

Tip Number 1

Network like a pro! Reach out to connections in the Life Sciences and AI sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their recent projects, especially in AI and Life Sciences. We want you to show them you’re not just another candidate; you’re the one who gets their vision and can drive revenue growth.

Tip Number 3

Practice your pitch! You’ll need to translate complex AI concepts into business value, so rehearse how you’d explain this to C-suite stakeholders. We suggest role-playing with a friend or mentor to nail down your delivery.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that Customer Director role!

We think you need these skills to ace Customer Director at leading European Applied AI firm specializing in Life Sciences

Strategic Partnership
Cross-Functional Team Leadership
Account Management
AI Innovation
Commercial Negotiation
Sales Planning and Forecasting
Data Science Communication

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Customer Director. Highlight your experience in leading AI projects and working with pharmaceutical firms, as this will show us you understand the industry and can bridge the gap between tech and business.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about applied AI in Life Sciences and how your background makes you the perfect fit for our team. Be specific about your achievements and how they relate to the role.

Showcase Your Leadership Skills:As a Customer Director, you'll be leading teams and driving growth. Make sure to include examples of how you've successfully led cross-functional teams and delivered results in previous roles. We want to see your leadership style in action!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!

How to prepare for a job interview at Jack & Jill

Know Your AI Stuff

Make sure you brush up on the latest trends in applied AI, especially in Life Sciences. Be ready to discuss how machine learning can impact drug discovery and clinical trials. This shows you're not just familiar with the tech but can also translate it into business value.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led cross-functional teams in the past. Highlight your coaching style and how you’ve driven teams to achieve excellence. This is crucial for a role that requires managing a delivery team of 10.

Master the Art of Commercial Negotiation

Since you'll be leading commercial negotiations, think of specific instances where you've successfully navigated complex deals. Be ready to discuss your approach to sales planning and forecasting, as this will demonstrate your strategic mindset.

Connect with C-suite Language

Practice translating complex data science concepts into compelling business use cases. You’ll need to communicate effectively with senior stakeholders, so being able to articulate the commercial impact of AI solutions is key.