At a Glance
- Tasks: Own the customer lifecycle and drive product adoption for major hospitality partners.
- Company: High-growth hospitality tech platform transforming staffing for top UK brands.
- Benefits: Work closely with leadership, clear progression path, and impactful role.
- Other info: Dynamic office-first culture in Camden with excellent growth opportunities.
- Why this job: Make a real difference in the hospitality industry while growing your career.
- Qualifications: Proactive, commercially-minded, and skilled in managing multiple stakeholders.
The predicted salary is between 40000 - 50000 £ per year.
High-growth hospitality technology platform transforming staffing for the UK's biggest restaurant and hotel brands.
You will take ownership of the customer lifecycle for major hospitality partners, driving product adoption and long-term commercial growth. By spending significant time on-site, you’ll bridge the gap between data-driven insights and real-world operations, ensuring general managers achieve measurable labor efficiency while identifying expansion opportunities for the platform.
Location: London, UK
Why this role is remarkable:
- Work directly with the Founder, Commercial Director, and Operations Director in a high-impact, office-first culture based in Camden.
- Transition from account management to true commercial partnership by influencing the operational success of household-name hospitality brands.
- Clear progression path into leadership roles as the company continues to scale its presence across hundreds of new sites.
What You Will Do:
- Build deep, trust-based relationships with General Managers and senior stakeholders through regular on-site visits and operational consulting.
- Monitor account health and performance metrics to proactively resolve issues and ensure partners realize tangible business benefits.
- Identify and execute on upsell and expansion opportunities to drive long-term commercial value and wider platform adoption.
The ideal candidate:
- A proactive, commercially-minded professional who thrives in face-to-face environments rather than behind a screen.
- Proven ability to manage multiple moving parts and stakeholders in a fast-paced, high-growth startup environment.
- Resourceful problem-solver who can translate complex usage data into actionable operational improvements for customers.
Commercial Associate at high-growth hospitality tech platform employer: Jack & Jill
Join a high-growth hospitality tech platform in Camden, London, where you will play a pivotal role in transforming staffing for the UK's leading restaurant and hotel brands. With a strong emphasis on an office-first culture, you will work closely with senior leadership, enjoy clear pathways for career progression, and have the opportunity to make a significant impact on operational success while fostering meaningful relationships with key stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Associate at high-growth hospitality tech platform
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news about them. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at the company. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for those face-to-face interactions! Since this role is all about building relationships, practice your communication skills. Think about how you can demonstrate your ability to engage with stakeholders and solve problems on the spot.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our high-growth team and ready to dive into the hospitality tech world.
We think you need these skills to ace Commercial Associate at high-growth hospitality tech platform
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your experiences and interests align with our mission to transform staffing for major restaurant and hotel brands.
Highlight Your Relationship-Building Skills:Since this role is all about building trust-based relationships, make sure to include examples of how you've successfully connected with stakeholders in the past. We love seeing candidates who can demonstrate their people skills!
Be Data-Driven:We’re looking for someone who can bridge the gap between data and operations. In your application, mention any experience you have with using data to drive decisions or improve processes. Show us how you can turn insights into action!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Jack & Jill
✨Know Your Stuff
Before the interview, dive deep into the hospitality tech industry. Understand the challenges and trends that major restaurant and hotel brands face. This will help you speak confidently about how you can drive product adoption and commercial growth.
✨Showcase Your People Skills
Since this role involves building trust-based relationships with General Managers, be ready to share examples of how you've successfully managed relationships in the past. Highlight your face-to-face communication skills and any experience you have in operational consulting.
✨Be Data-Driven
Prepare to discuss how you've used data to inform decisions in previous roles. Think of specific instances where you translated complex data into actionable insights. This will demonstrate your ability to monitor account health and performance metrics effectively.
✨Think Long-Term
The company is looking for someone who can identify upsell and expansion opportunities. Come prepared with ideas on how you could drive long-term commercial value for their partners. This shows you're not just thinking about the immediate role but also the future growth of the platform.
