At a Glance
- Tasks: Manage 600+ coaching businesses and drive growth through strategic partnerships.
- Company: Join FITR, a VC-backed startup revolutionising the fitness industry.
- Benefits: Enjoy unlimited holiday, flexible working, and clear leadership growth opportunities.
- Other info: Dynamic Soho office culture with a focus on innovation and collaboration.
- Why this job: Shape a new function and directly impact thousands of coaches' success.
- Qualifications: Experience in Customer Success or Growth roles, with a passion for fitness.
The predicted salary is between 50000 - 65000 £ per year.
FITR is a VC‑backed startup building the operating system for modern fitness businesses and serves as the official software partner for HYROX. Based in Soho, FITR empowers thousands of coaches globally to scale their training, community, and client experiences through a single, category‑defining platform.
You will own FITR’s Scale Pod, managing 600+ independent coaching businesses and strategic partnerships with brands like PureGym and The Gym Group. This is a high‑impact, commercially‑driven role where you will turn passive partnerships into growth engines, driving retention, expansion revenue, and coach success through lifecycle strategy and hands‑on activation.
Location: London, UK
Why this role is remarkable:
- Join a VC‑backed startup at a genuine inflection point, shaping a brand‑new "Coach Growth & Experience" function from the ground up with high autonomy and ownership.
- Directly impact the success of thousands of coaches and leading industry partners like HYROX, PureGym, Third Space, and The Gym Group as their primary growth contact.
- Benefit from a high‑energy Soho office culture featuring unlimited holiday, flexible hybrid working, and a clear trajectory toward leadership as the company continues to scale rapidly.
What You Will Do:
- Own the "Scale Pod" of 600+ independent coaching businesses, driving retention, engagement, and annual plan conversion while identifying high‑potential expansion and Custom App opportunities.
- Operationalize strategic partnerships post‑signup by running activation sessions, workshops, and coffee mornings with PTs to turn partner cohorts into active acquisition and growth engines.
- Collaborate cross‑functionally with Product, Marketing, and Leadership to build scalable playbooks, improve lifecycle automation, and feed commercial insights into the product roadmap.
The ideal candidate:
- Proven experience in high‑volume Customer Success, Partnerships, or Growth roles within a SaaS startup, ideally supporting SMBs, creators, or independent operators.
- Highly commercially minded with a track record of driving revenue growth, spotting churn risks, and building repeatable systems from scratch in fast‑paced environments.
- Deep passion for health, fitness, or the creator economy, with the communication skills to influence everyone from individual PTs to corporate gym leadership.
Coach Growth & Partnerships Manager at FITR employer: Jack & Jill
FITR is an exceptional employer, offering a dynamic and high-energy work environment in the heart of Soho, London. With unlimited holiday and flexible hybrid working arrangements, employees enjoy a strong work-life balance while having the opportunity to shape the future of fitness coaching on a global scale. The company prioritises employee growth, providing clear pathways to leadership and the chance to make a significant impact on thousands of coaches and industry partners.
StudySmarter Expert Advice🤫
We think this is how you could land Coach Growth & Partnerships Manager at FITR
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Jack & Jill.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Jack & Jill is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Jack & Jill, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Coach Growth & Partnerships Manager at FITR
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Jack & Jill
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Jack & Jill.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Jack & Jill.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Jack & Jill's Clientele
Since it's a full-time gig, understanding the specific clientele Jack & Jill caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
