At a Glance
- Tasks: Lead product strategy and go-to-market for an AI-driven IT service management platform.
- Company: Exciting pre-seed AI automation startup in San Francisco.
- Benefits: Competitive salary, equity stake, and the chance to shape company culture.
- Other info: Opportunity to influence the company's trajectory and work alongside committed technical founders.
- Why this job: Join a groundbreaking team disrupting a multi-billion dollar sector with innovative solutions.
- Qualifications: Experience in enterprise workflow automation and a passion for building from the ground up.
The predicted salary is between 160000 - 200000 £ per year.
As a co‑founding leader, you will own the product strategy and go‑to‑market positioning for an AI‑driven platform that replaces legacy IT service management. You will define the initial beachhead wedge, navigate competitive landscapes against industry incumbents, and secure the first ten enterprise customers by transforming deterministic manual workflows into automated resolutions.
Why this role is remarkable:
- Significant co‑founder equity stake (5–15%) offering true ownership and influence over the company's foundational culture and trajectory.
- Massive market opportunity disrupting a multi‑billion dollar sector dominated by legacy tools that manage tickets rather than resolving problems.
- Backed by deeply committed technical founders in a high‑growth space where LLMs have unlocked new capabilities for deterministic execution.
What you will do:
- Define and execute the product roadmap, shifting the focus from manual ticket triage to automated, Slack‑based resolution workflows.
- Lead go‑to‑market efforts and competitive positioning to displace established incumbents like ServiceNow and Jira Service Management.
- Partner directly with the technical co‑founders to win the first ten enterprise customers and build a repeatable sales motion.
The ideal candidate:
- Proven track record shipping enterprise workflow automation products in ITSM, Security Ops, IAM, or DevOps at a successful startup.
- Experience taking a product from zero to meaningful ARR with the GTM instinct required to navigate early‑stage enterprise sales.
- Background at major enterprise incumbents or high‑growth startups, with the hunger to return to a pre‑seed environment and build from scratch.
Co-founder CPO: AI ITSM GTM Leader, Equity employer: Jack & Jill
As a pre-seed AI automation startup based in San Francisco, we offer an exceptional opportunity for co-founding leaders to shape the future of IT service management. With a significant equity stake and a collaborative culture driven by innovation, our team is dedicated to transforming the industry through cutting-edge technology. Join us to not only influence our product strategy but also to be part of a dynamic environment that fosters growth and creativity in a rapidly evolving market.
StudySmarter Expert Advice🤫
We think this is how you could land Co-founder CPO: AI ITSM GTM Leader, Equity
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in AI and ITSM. A personal introduction can make all the difference when you're aiming for that co-founder role.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a presentation that highlights your past successes in product strategy and go-to-market positioning. This will help you stand out and demonstrate your value to potential partners.
✨Tip Number 3
Be proactive! Don’t just wait for opportunities to come to you. Apply through our website and express your passion for transforming IT service management. Show them you’re ready to take the leap into a pre-seed environment.
✨Tip Number 4
Prepare for deep conversations! Be ready to discuss how you would tackle competitive landscapes and secure those first ten enterprise customers. Your insights could be what sets you apart from other candidates.
We think you need these skills to ace Co-founder CPO: AI ITSM GTM Leader, Equity
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for AI and IT service management shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the opportunity to disrupt the industry with us.
Tailor Your Experience:Make sure to highlight your relevant experience in enterprise workflow automation and any previous roles that align with our mission. We’re looking for someone who can take a product from zero to meaningful ARR, so don’t be shy about showcasing your successes!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Focus on what makes you the ideal candidate for this co-founding role and how you can help us secure those first ten enterprise customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re proactive and ready to jump in!
How to prepare for a job interview at Jack & Jill
✨Know Your Product Inside Out
As a co-founding Head of Product, you need to demonstrate a deep understanding of the AI-driven platform. Familiarise yourself with the product roadmap and be ready to discuss how it can disrupt legacy IT service management tools. Show them you can articulate the value proposition clearly.
✨Showcase Your GTM Strategy
Prepare to discuss your go-to-market strategy in detail. Think about how you would position the product against incumbents like ServiceNow and Jira. Be specific about your approach to securing those first ten enterprise customers and how you plan to build a repeatable sales motion.
✨Highlight Your Startup Experience
Emphasise your background in shipping enterprise workflow automation products. Share specific examples of how you've navigated early-stage enterprise sales and what you learned from those experiences. This will show that you have the hunger and skills needed for a pre-seed environment.
✨Connect with the Founders
Since you'll be partnering directly with technical co-founders, it's crucial to establish rapport. Research their backgrounds and be prepared to discuss how your vision aligns with theirs. This connection can demonstrate your commitment to building the company's foundational culture.
