At a Glance
- Tasks: Guide families in finding elderly care with empathy and manage enquiries effectively.
- Company: Join Match with Care, a tech-driven startup revolutionising elderly care in London.
- Benefits: Flexible hybrid working, high ownership, and clear career growth opportunities.
- Other info: Work directly with founders to shape the company's operational playbook.
- Why this job: Make a real difference by simplifying the care matching process for families.
- Qualifications: Proven track record in fast-paced environments and exceptional communication skills.
The predicted salary is between 25650 - 31350 £ per year.
- Job Title
- Care Consultant
- Salary
- Not Disclosed
- Company Description
Match with Care is a London-based care marketplace founded in 2025 that connects families with trusted, vetted home carers for elderly care.
By leveraging a tech-enabled platform, the team simplifies the search process, providing transparency and speed to families in under 24 hours while replacing traditional, opaque agency models.
Job Description
As a Care Consultant at Match with Care, you will be the human anchor of the matching process, guiding families through sensitive decisions.
You’ll manage inbound enquiries, pair families with vetted carers, and maintain a clean pipeline.
Working directly with founders, you will shape the company’s growth playbook while delivering reliable support.
- Location
- London, UK
- Why this role is remarkable
- Join an early-stage startup founded in 2025 where you work directly with the founders to build the company’s operational playbook from the ground up.
- Solve a deeply personal and stressful problem by replacing slow, expensive traditional agencies with a tech-enabled marketplace that provides care matches in under 24 hours.
- Transition from an intensive in-office onboarding to a flexible hybrid working arrangement in London, enjoying high ownership and clear paths for career scaling.
What You Will Do
- Guide families through the sensitive decision of finding elderly care with honesty and empathy, managing consultative inbound enquiries without hard-selling.
- Pair families with the right vetted, self-employed carers and provide close support until the placement is fully settled and confident.
- Maintain a clean pipeline of enquiries, identifying friction in the product or process and feeding insights back to the team to optimize growth.
- The ideal candidate
- Possesses a proven track record of hitting targets or clear evidence of high achievement in a fast-paced, high-urgency environment.
- Demonstrates exceptional communication skills and a founder mindset, showing the ability to learn quickly and take proactive ownership of tasks.
- Has the emotional intelligence to handle sensitive conversations with families and carers, and holds the right to work in the UK while based in London.
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Care Consultant at Match with Care employer: Jack & Jill
At Jack & Jill, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our team enjoys a range of benefits including flexible working arrangements, professional development opportunities, and a collaborative environment that encourages creativity and growth. Located in a vibrant area, we offer unique advantages such as access to cutting-edge technology and the chance to work with industry leaders in AI-driven marketing strategies.
