Job Title: AI Engineer
Salary: Not Disclosed
Company Description: $13M Seed‑funded AI agent startup founded by Monzo's early leadership team
Location: London, UK
Job Description
Join the team reinventing customer support for regulated industries through sophisticated agentic AI. You will build world‑class systems that handle complex interactions in financial services, moving beyond simple chatbots to autonomous agents. Working alongside former Monzo scaling experts, you'll deploy cutting‑edge ML infrastructure to solve high‑stakes problems for global enterprises.
Why this role is remarkable
- Work directly with a founding team that scaled Monzo from its 20th employee to a global banking leader.
- Build the first AI support agent specifically engineered for the rigorous demands of the financial services sector.
- Join a high‑traction startup that hit $1M ARR in just four months and recently raised a $13M round.
What You Will Do
- Design and deploy autonomous AI agents capable of resolving complex customer support inquiries in real‑time.
- Develop robust machine learning infrastructure to power agentic workflows across highly regulated environments.
- Collaborate with the Chief Scientist to implement industry‑leading fraud detection and operational automation systems.
The ideal candidate
- Proven experience building and scaling machine learning systems or AI‑driven products in a production environment.
- Strong engineering fundamentals with the ability to navigate the intersection of LLMs and traditional backend architecture.
- Entrepreneurial mindset comfortable with the pace of a fast‑growing startup and a desire for significant equity ownership.
