At a Glance
- Tasks: Own and scale a portfolio of marketplace customers, driving significant growth.
- Company: Join Fleek, a fast-growing startup revolutionising the secondhand clothing market.
- Benefits: Be part of a dynamic team with opportunities for personal and professional growth.
- Other info: Work closely with founders in a vibrant Shoreditch environment.
- Why this job: Make a direct impact on sustainability while working with cutting-edge AI technology.
- Qualifications: 2+ years in account management at a high-growth startup; AI tool experience preferred.
The predicted salary is between 40000 - 50000 £ per year.
Fleek is a ~$50M Series B startup backed by a16z and Y Combinator building the AI-native infrastructure for the global $350B secondhand clothing market.
You will own and scale a portfolio of marketplace customers, including vintage stores and enterprise buyers, driving 10-20% month-on-month growth. By leveraging AI-powered workflows and deep commercial insight, you’ll solve operational pain points and increase wallet share to help fix the world's broken fashion supply chain.
Location: London, UK
Why this role is remarkable:
- Direct impact on sustainability by building the infrastructure to save millions of garments from landfills through a high-growth B2B marketplace.
- Backed by top-tier investors like a16z and Y Combinator, Fleek has tripled in size annually and recently secured Series B funding.
- Exceptional ownership opportunity to design AI-first account management processes and work directly with founders in a fast-paced, Shoreditch-based team.
What You Will Do:
- Drive 10-20% monthly growth in retention and wallet share for a portfolio of customers spending £5k-£15k+ monthly.
- Build and implement AI-powered workflows to automate repeatable tasks and scale your ability to manage high-quality account relationships.
- Collaborate cross-functionally with product and ops teams to translate customer feedback into platform improvements that resolve delivery and stock visibility issues.
The Ideal Candidate:
- At least 2 years of experience in a commercial or account management role within an early-stage, high-growth startup environment.
- Demonstrated AI-first mindset with recent experience building AI tools or automated workflows to enhance day-to-day operational efficiency.
- Entrepreneurial resilience and systems-thinking ability to thrive in ambiguous environments where processes are still being defined and optimized.
Account Manager at Fleek employer: Jack & Jill
Fleek is an exceptional employer, offering a unique opportunity to make a direct impact on sustainability within the fast-paced and innovative environment of Shoreditch, London. With a strong focus on employee growth, you will have the chance to design AI-first account management processes while collaborating closely with founders and cross-functional teams. The vibrant work culture, backed by top-tier investors, fosters creativity and resilience, making it an ideal place for those looking to thrive in a high-growth startup.
