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For Companies At a Glance
- Tasks: Manage a portfolio of customers and drive growth in the secondhand fashion marketplace.
- Company: Join a fast-growing, a16z-backed startup transforming the global fashion supply chain.
- Benefits: Performance bonuses, equity options, and a chance to make a real environmental impact.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission-driven team saving millions of items from landfill.
- Qualifications: 2+ years in account management with an entrepreneurial mindset and AI experience.
The predicted salary is between 50000 - 60000 £ per year.
You will own and scale a portfolio of marketplace customers, including online resellers and enterprise buyers, driving wallet share in a $350B industry. By leveraging AI-native workflows, you will compete against global wholesalers to improve retention and GMV. This is a high-impact role for an entrepreneurial commercial professional focused on sustainability.
Why this role is remarkable
- Join a hyper-growth Series B startup backed by top-tier investors like a16z, Y Combinator, and the operators behind Depop and Shopify.
- Direct environmental impact: the platform has already saved 9 million items from landfill by fixing the broken global secondhand fashion supply chain.
- Massive financial upside with a performance bonus tied to portfolio growth and generous equity in a company tripling in size year-on-year.
What You Will Do
- Manage a book of customers, driving 10-20% month-on-month growth in retention and wallet share through proactive engagement via WhatsApp and stock recommendations.
- Build and implement AI-powered workflows to automate repeatable tasks, allowing you to manage high-value accounts with superior quality and speed.
- Collaborate cross-functionally with product and operations teams to surface customer pain points and improve the platform’s global inventory layer.
The ideal candidate
- Has 2+ years of commercial or account management experience, specifically working with SMBs or entrepreneurs in a fast-paced, high-growth environment.
- Possesses an AI-first mindset, with recent experience building or implementing automated workflows and AI tooling to scale personal productivity.
- Demonstrates an entrepreneurial spirit, likely having run a small business or side project, with the resilience to thrive in ambiguous, evolving environments.
Account Manager at $50M Series B a16z-backed marketplace transforming secondhand fashion employer: Jack & Jill
Contact Detail:
Jack & Jill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager at $50M Series B a16z-backed marketplace transforming secondhand fashion
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in account management. This will help you stand out during interviews.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you note and express your enthusiasm for the role. It shows you’re genuinely interested and keeps you top of mind.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It gives you a better chance to shine!
We think you need these skills to ace Account Manager at $50M Series B a16z-backed marketplace transforming secondhand fashion
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with SMBs and any entrepreneurial ventures you've been involved in. We want to see how you can drive growth and retention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sustainability and how your skills align with our mission. Let us know why you're excited about transforming the secondhand fashion supply chain.
Showcase Your AI Experience: Since we're all about leveraging AI, make sure to mention any relevant experience you have with AI tools or automated workflows. We love candidates who can bring an AI-first mindset to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Jack & Jill
✨Know Your Numbers
Before the interview, brush up on key metrics related to account management and customer retention. Be ready to discuss how you've driven growth in previous roles, especially in fast-paced environments. This will show your potential employer that you understand the importance of metrics in scaling a portfolio.
✨Showcase Your AI Savvy
Since this role involves leveraging AI-powered workflows, come prepared with examples of how you've used AI tools or automated processes in past positions. Discuss specific outcomes and improvements you achieved, as this will demonstrate your fit for an AI-first mindset.
✨Demonstrate Your Entrepreneurial Spirit
Share stories from your experience that highlight your entrepreneurial mindset. Whether it's running a side project or overcoming challenges in a previous job, these anecdotes will illustrate your resilience and adaptability, which are crucial in a high-growth startup.
✨Engage with the Company’s Mission
Familiarise yourself with the company's impact on sustainability and the secondhand fashion industry. During the interview, express your passion for these values and how they align with your personal beliefs. This connection can set you apart as a candidate who genuinely cares about the company's mission.