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- Tasks: Provide high-touch support for users on their wellness journeys.
- Company: Healthtech platform in London focused on user health outcomes.
- Benefits: Career development opportunities in a rapidly scaling organisation.
- Why this job: Make a real difference in people's lives through wellness support.
- Qualifications: Customer-facing experience and exceptional communication skills.
- Other info: Engage directly with the recruitment team for a simple application process.
The predicted salary is between 36000 - 60000 £ per year.
A healthtech platform in London is seeking a Care Specialist to provide high-touch support for users navigating personalized wellness journeys.
The ideal candidate will have:
- Customer-facing experience
- Exceptional communication skills
- A proactive problem-solving attitude
This role offers career development opportunities in a rapidly scaling organization that values mission-driven work and user health outcomes.
Interested candidates are encouraged to engage directly with the recruitment team through a simple process.
Wellness Support Specialist: High-Touch Member Care employer: Jack & Jill/External Ats
Contact Detail:
Jack & Jill/External Ats Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellness Support Specialist: High-Touch Member Care
✨Tip Number 1
Get to know the company! Research their mission and values, especially around user health outcomes. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about high-touch support, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use video calls to get comfortable.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. Be ready to share these stories during your chats with the recruitment team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re proactive and keen on joining the team at this exciting healthtech platform.
We think you need these skills to ace Wellness Support Specialist: High-Touch Member Care
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your enthusiasm for wellness shine through! We want to see how your personal experiences or interests align with our mission to support users on their wellness journeys.
Highlight Your Communication Skills: As a Wellness Support Specialist, communication is key. Make sure to showcase your exceptional communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated with customers in the past.
Demonstrate Problem-Solving Abilities: We love proactive problem solvers! In your written application, include specific instances where you’ve tackled challenges head-on. This will help us see how you approach issues and find solutions, which is crucial for this role.
Apply Through Our Website: To make things easier for both of us, we encourage you to apply directly through our website. It’s a straightforward process, and it ensures your application gets to the right hands quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Jack & Jill/External Ats
✨Know Your Wellness Stuff
Make sure you brush up on the latest trends in wellness and healthtech. Familiarise yourself with the platform's services and how they help users on their wellness journeys. This will show your genuine interest and understanding of the role.
✨Show Off Your Communication Skills
Since this role requires exceptional communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you can convey your ideas effectively.
✨Be Proactive in Problem-Solving
Prepare examples from your past experiences where you successfully solved problems for customers. Highlight your proactive approach and how it led to positive outcomes. This will demonstrate that you have the right attitude for high-touch member care.
✨Engage with the Recruitment Team
Don’t hesitate to reach out to the recruitment team with any questions you might have about the role or the company. Engaging directly shows your enthusiasm and can help you stand out as a candidate who is genuinely interested in the position.
