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- Tasks: Provide high-touch support for users on their wellness journeys.
- Company: Healthtech platform in London focused on user health outcomes.
- Benefits: Career development opportunities in a rapidly scaling organisation.
- Why this job: Make a real difference in people's lives through wellness support.
- Qualifications: Customer-facing experience and exceptional communication skills.
- Other info: Engage directly with the recruitment team for a simple application process.
The predicted salary is between 28800 - 42000 £ per year.
A healthtech platform in London is seeking a Care Specialist to provide high-touch support for users navigating personalized wellness journeys. The ideal candidate will have customer-facing experience, exceptional communication skills, and a proactive problem-solving attitude.
This role offers career development opportunities in a rapidly scaling organization that values mission-driven work and user health outcomes. Interested candidates are encouraged to engage directly with the recruitment team through a simple process.
Wellness Support Specialist: High-Touch Member Care in London employer: Jack & Jill/External Ats
Contact Detail:
Jack & Jill/External Ats Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellness Support Specialist: High-Touch Member Care in London
✨Tip Number 1
Make sure to showcase your customer-facing experience during interviews. We want to hear about how you've helped users in the past and how you can bring that high-touch support to our wellness journeys.
✨Tip Number 2
Brush up on your communication skills! Practice explaining complex wellness concepts in simple terms. This will help us see how you can connect with our users and guide them effectively.
✨Tip Number 3
Be proactive in problem-solving. Think of examples where you've tackled challenges head-on. We love candidates who can think on their feet and come up with creative solutions for our members.
✨Tip Number 4
Don't forget to apply through our website! Engaging directly with our recruitment team shows your enthusiasm and makes it easier for us to connect with you about this exciting opportunity.
We think you need these skills to ace Wellness Support Specialist: High-Touch Member Care in London
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your enthusiasm for wellness shine through! We want to see how your personal experiences or interests align with our mission to support users on their wellness journeys.
Highlight Your Communication Skills: As a Wellness Support Specialist, communication is key. Make sure to showcase your exceptional communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated with customers in the past.
Demonstrate Problem-Solving Abilities: We love proactive problem solvers! In your written application, include specific instances where you’ve tackled challenges head-on. This will help us see how you approach issues and find solutions, which is crucial for this role.
Apply Through Our Website: To make things easier for both of us, we encourage you to apply directly through our website. It’s a straightforward process, and it ensures that your application gets to the right people quickly!
How to prepare for a job interview at Jack & Jill/External Ats
✨Know Your Wellness Stuff
Make sure you brush up on the latest trends in wellness and healthtech. Familiarise yourself with the platform's services and how they help users on their wellness journeys. This will show your genuine interest and understanding of the role.
✨Show Off Your Communication Skills
Since this role requires exceptional communication, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter as a Care Specialist to demonstrate your ability to connect with users effectively.
✨Be Proactive in Problem-Solving
Prepare examples from your past experiences where you successfully solved problems for customers. Highlight your proactive approach and how it led to positive outcomes. This will resonate well with the company's focus on user health outcomes.
✨Engage with the Recruitment Team
Don’t hesitate to reach out to the recruitment team with any questions or clarifications about the role. Engaging directly shows your enthusiasm and willingness to learn more about the company culture and expectations.
