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- Tasks: Own technical relationships and drive product adoption with enterprise finance accounts.
- Company: High-growth tech company in the UK focused on customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Influence product development while working with elite software engineering teams.
- Qualifications: Proven project management experience and strong customer-facing skills.
- Other info: Dynamic role in a fast-paced environment with significant impact.
The predicted salary is between 36000 - 60000 £ per year.
A high-growth technology company in the UK seeks a Customer Success Manager to own the technical relationship with strategic enterprise accounts in the finance sector. You will drive product adoption among software engineering teams, translating customer insights into valuable feedback.
The ideal candidate must have proven project management experience and a strong customer-facing background, navigating complex enterprise environments. This role offers the opportunity to work directly with elite software teams and influence product development.
Enterprise Customer Success Lead — Finance Tech employer: Jack & Jill/External Ats
Contact Detail:
Jack & Jill/External Ats Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Customer Success Lead — Finance Tech
✨Tip Number 1
Network like a pro! Reach out to people in the finance tech space on LinkedIn or at industry events. Building relationships can open doors and give you insights that might not be advertised.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their customer success strategies and think about how you can contribute to driving product adoption.
✨Tip Number 3
Showcase your project management skills during interviews. Be ready to discuss specific examples where you've successfully navigated complex environments and delivered results for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Enterprise Customer Success Lead — Finance Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Enterprise Customer Success Lead. Highlight your project management experience and any customer-facing roles you've had, especially in finance tech. We want to see how you can drive product adoption!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for customer success and how you’ve navigated complex enterprise environments. Share specific examples that showcase your skills and experiences relevant to the finance sector.
Showcase Your Technical Skills: Since this role involves working with software engineering teams, don’t forget to mention any technical skills or tools you’re familiar with. We love candidates who can bridge the gap between tech and customer needs, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you get all the updates. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Jack & Jill/External Ats
✨Know Your Customer Success Basics
Make sure you brush up on the fundamentals of customer success, especially in the finance tech sector. Understand how to drive product adoption and translate customer insights into actionable feedback. This will show your potential employer that you’re not just familiar with the role but also passionate about making a real impact.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences where you successfully managed projects, particularly in complex enterprise environments. Highlight how you navigated challenges and delivered results. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Research the Company and Its Products
Dive deep into the company’s offerings and understand their position in the finance tech landscape. Be ready to discuss how their products can benefit enterprise clients and share any ideas you have for enhancing customer success. This shows initiative and genuine interest in the company.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask during the interview. Inquire about the company's approach to customer success, how they measure product adoption, or what challenges they face in the finance sector. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
