Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London
Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft

Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London

London Full-Time 48000 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive AI solutions for enterprise customers and coordinate teams in a fast-paced environment.
  • Company: Raft, a fast-growing enterprise AI platform based in London.
  • Benefits: Competitive salary, dynamic work culture, and opportunities to shape technology strategy.
  • Why this job: Be at the forefront of AI innovation and make a real impact on enterprise solutions.
  • Qualifications: 5+ years in Technical Program Management with strong communication and troubleshooting skills.
  • Other info: Collaborate with senior leadership in a multicultural, high-energy setting.

The predicted salary is between 48000 - 72000 Β£ per year.

Drive AI-driven solutions for enterprise customers as a Technical Program Manager at Raft. This hands-on role involves implementing, debugging, and optimizing our next-generation agentic platform, coordinating internal and external teams, and translating technical needs into business impact. Ideal for a problem-solver thriving in ambiguity and fast-moving AI environments.

Company Description

Raft - Fast-growing enterprise AI platform

Location

London, UK

Why this role is remarkable

  • Operate at the heart of technology strategy in a cutting-edge enterprise AI company, shaping its scaling journey.
  • Work directly with enterprise customers to implement, debug, and optimize AI-driven solutions using Raft's next-generation agentic platform.
  • Partner closely with senior leadership (CTO, CEO) and build systems with lasting impact in a high-energy, multicultural environment.

What you will do

  • Drive complex, fast-moving programs, coordinating internal engineers, data scientists, and external customer teams.
  • Lead short-term technical projects to deploy and integrate our AI platform, debugging and troubleshooting customer issues in real-time.
  • Serve as the technical point of contact during deployment, translating customer objectives into actionable technical plans.

The ideal candidate

  • 5+ years in Technical Program Management, Forward Deployed Engineering, or Customer Engineering in SaaS/AI.
  • Deep comfort operating across technical and non-technical domains, with strong debugging and troubleshooting instincts.
  • Exceptional communication and stakeholder management skills, with daily use of AI tools in your workflow.

How to Apply

  • Visit our website.
  • Click "Speak with Jack".
  • Login with your LinkedIn profile.
  • Talk to Jack for 20 minutes so he can understand your experience and ambitions.
  • If the hiring manager would like to meet you, Jack will make the introduction.

Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London employer: Jack and Jill AI

Raft is an exceptional employer, offering a dynamic and innovative work environment in the heart of London. As a fast-growing enterprise AI platform, we prioritise employee growth through hands-on experience with cutting-edge technology and direct collaboration with senior leadership. Our multicultural team fosters a high-energy culture that encourages problem-solving and creativity, making it an ideal place for those looking to make a meaningful impact in the AI space.
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Contact Detail:

Jack and Jill AI Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London

✨Tip Number 1

Get to know the company inside out! Research Raft's AI-driven solutions and understand their impact on enterprise customers. This will help you speak confidently about how your skills align with their needs during conversations.

✨Tip Number 2

Practice your pitch! When you chat with Jack, make sure you can clearly articulate your experience in Technical Program Management and how it relates to the role. Highlight your problem-solving skills and your comfort in fast-paced environments.

✨Tip Number 3

Showcase your communication skills! Since this role involves coordinating between technical and non-technical teams, be ready to demonstrate how you've successfully managed stakeholders in the past. Use examples that highlight your ability to translate complex ideas into actionable plans.

✨Tip Number 4

Don’t forget to follow up! After your chat with Jack, send a quick thank-you note expressing your enthusiasm for the role. It’s a great way to keep the conversation going and show your genuine interest in joining the Raft team.

We think you need these skills to ace Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London

Technical Program Management
AI-driven Solutions Implementation
Debugging Skills
Optimisation Skills
Stakeholder Management
Communication Skills
Project Coordination
Real-time Troubleshooting
Customer Engagement
Technical Translation
SaaS Experience
Cross-domain Collaboration
Problem-Solving Skills
Adaptability in Fast-moving Environments

Some tips for your application 🫑

Show Your Technical Savvy: When writing your application, make sure to highlight your experience with AI and technical program management. We want to see how you've tackled complex projects and what tools you've used to drive success.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take this extra step.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills. We appreciate straightforward communication!

Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, you’ll get to chat with Jack, who can help guide you through the process.

How to prepare for a job interview at Jack and Jill AI

✨Know Your AI Stuff

Make sure you brush up on the latest trends and technologies in AI, especially those relevant to Raft's platform. Be ready to discuss how you've used AI-driven solutions in your past roles and how they can impact business outcomes.

✨Showcase Your Problem-Solving Skills

Prepare examples of complex problems you've solved in fast-paced environments. Highlight your debugging and troubleshooting experiences, as these will be crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Communicate Like a Pro

Since this role involves liaising with both technical and non-technical teams, practice explaining technical concepts in simple terms. Think about how you can translate customer objectives into actionable plans and be ready to demonstrate this during the interview.

✨Engage with the Team

Research Raft’s culture and values, and think about how you can contribute to their high-energy, multicultural environment. Prepare questions that show your interest in the team dynamics and how you can work effectively with both engineers and customers.

Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London
Jack and Jill AI
Location: London
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  • Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft in London

    London
    Full-Time
    48000 - 72000 Β£ / year (est.)
  • J

    Jack and Jill AI

    50-100
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