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- Tasks: Lead high-value relationships and manage onboarding for public companies during IPOs.
- Company: Fast-growing fintech startup based in London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for significant impact.
- Why this job: Join a team where your expertise shapes the future of public markets.
- Qualifications: 5+ years in public share plans and proven revenue retention skills.
- Other info: Be part of a collaborative culture that values innovation and growth.
The predicted salary is between 43200 - 72000 £ per year.
A fintech startup in London seeks a Senior Customer Success Manager to lead high-value relationships and manage onboarding for public companies. This critical role involves overseeing equity management processes and ensuring smooth transitions during IPOs.
With an emphasis on partnership management and strategic reviews with major stakeholders, the ideal candidate will have over 5 years of experience in the public share plans industry and a proven revenue retention track record.
Join this fast-growing team to make a significant impact.
Senior CSM: Public Markets & Trustees (IPO Onboarding) in London employer: Jack and Jill AI
Contact Detail:
Jack and Jill AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CSM: Public Markets & Trustees (IPO Onboarding) in London
✨Tip Number 1
Network like a pro! Reach out to connections in the fintech and public markets space. Attend industry events or webinars to meet potential employers and showcase your expertise in customer success management.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of equity management processes and IPO transitions. We want you to be ready to discuss how you've successfully managed high-value relationships in the past.
✨Tip Number 3
Showcase your strategic thinking skills! Be ready to share examples of how you've conducted partnership management and strategic reviews with stakeholders. This will highlight your ability to drive revenue retention.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior CSM: Public Markets & Trustees (IPO Onboarding) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Customer Success Manager. Highlight your experience in public share plans and any relevant achievements that showcase your ability to manage high-value relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about fintech and how your background aligns with our needs, especially in managing onboarding processes during IPOs.
Showcase Your Strategic Thinking: In your application, don’t forget to mention specific examples where you've successfully managed partnerships or conducted strategic reviews. We love seeing how you’ve made an impact in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity with our fast-growing team!
How to prepare for a job interview at Jack and Jill AI
✨Know Your Stuff
Make sure you brush up on your knowledge of public share plans and equity management processes. Familiarise yourself with the latest trends in IPO onboarding, as well as any recent news about the fintech industry. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed high-value relationships or led onboarding processes. Highlight your revenue retention achievements and how they contributed to your previous companies' success. This will help demonstrate your capability to excel in this position.
✨Ask Insightful Questions
Come prepared with thoughtful questions about the company's approach to customer success and their vision for the future. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.
✨Emphasise Partnership Management Skills
Since this role involves strategic reviews with major stakeholders, be ready to discuss your experience in partnership management. Share how you've built and maintained strong relationships in the past, and how you plan to do the same in this new role.
