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- Tasks: Create and design the customer success lifecycle for a fintech startup.
- Company: Exciting VC-backed fintech startup with a focus on innovation.
- Benefits: Equity options, competitive salary, and the chance to shape a new function.
- Why this job: Join a pioneering team and make a real impact in the fintech space.
- Qualifications: Experience in fintech or B2B SaaS with strong analytical and communication skills.
- Other info: Be part of a dynamic startup environment with growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A VC-backed fintech startup is seeking a Founding Customer Success Manager to establish the function from scratch. This role involves designing the customer success lifecycle, working directly with startup founders to maximize the AI automation platform's value.
The ideal candidate will have experience in fintech or B2B SaaS, with strong analytical and communication skills. Join this exciting startup to make a direct impact on scaling and building a leading financial platform.
Founding CSM for Fintech Scaleups | Equity in London employer: Jack and Jill AI
Contact Detail:
Jack and Jill AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founding CSM for Fintech Scaleups | Equity in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who are already working in startups. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on that perfect role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in customer success and how you've driven results in previous roles. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to startups you admire and express your interest in helping them build their customer success function. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Founding CSM for Fintech Scaleups | Equity in London
Some tips for your application 🫡
Show Your Passion for Fintech: When you're writing your application, let your enthusiasm for fintech shine through! We want to see how your experience aligns with our mission and how you can contribute to building a leading financial platform.
Highlight Relevant Experience: Make sure to showcase any previous roles in fintech or B2B SaaS. We’re looking for someone who can hit the ground running, so detail your achievements and how they relate to customer success.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Jack and Jill AI
✨Know Your Fintech Stuff
Make sure you brush up on the latest trends and challenges in the fintech space. Understand how AI automation is transforming customer success in B2B SaaS. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the industry.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive customer success. Think about metrics you've tracked, strategies you've implemented, and the results achieved. Being able to quantify your impact will set you apart from other candidates.
✨Communicate Clearly and Confidently
As a Customer Success Manager, communication is key. Practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable discussing your experience and ideas without rambling.
✨Be Ready to Design a Customer Success Lifecycle
Since this role involves establishing the customer success function from scratch, come prepared with a rough outline of what you envision for the customer success lifecycle. Think about onboarding, engagement, and retention strategies that could work well for a fintech startup.
