At a Glance
- Tasks: Support clients during luxury trips, resolving queries and issues with excellence.
- Company: Jacada Travel, a leader in luxury travel experiences.
- Benefits: Remote work flexibility, competitive salary, and a chance to work in a vibrant industry.
- Other info: Work remotely from Mexico or Peru and enjoy a dynamic travel environment.
- Why this job: Join a passionate team and enhance luxury travel experiences across Latin America.
- Qualifications: 5+ years in luxury customer service, fluent in English; Spanish preferred.
The predicted salary is between 40000 - 50000 £ per year.
Jacada Travel is seeking a Ground Experience Manager (GEM) for Latin America. In this role, you will provide essential support to clients during their trips, responding to queries and resolving issues promptly.
The ideal candidate will have over five years of experience in luxury customer service, a flawless command of English, and fluency in Spanish preferred. This position allows for remote work based in Mexico or Peru.
Luxury Ground Experience Lead – Latin America in London employer: Jacada Travel
Jacada Travel is an exceptional employer, offering a vibrant work culture in the heart of London where creativity and passion for travel thrive. With structured training programmes and private medical insurance, employees are supported in their professional growth while enjoying the unique opportunity to design bespoke luxury journeys across Asia Pacific. The collaborative environment and occasional FAM trips further enhance the experience, making it a rewarding place for those looking to make a meaningful impact in the travel industry.
