At a Glance
- Tasks: Lead impactful travel initiatives and drive positive change across all operations.
- Company: Join Jacada Travel, a leader in responsible travel within the Wilderness Group.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Collaborative environment focused on conservation and community impact.
- Why this job: Make a real difference in the travel industry while inspiring others.
- Qualifications: 3-5 years in sustainability roles with strong project management skills.
The predicted salary is between 58000 - 58000 £ per year.
At Jacada Travel, we have a responsibility to make the travel we provide an uplifting experience for all concerned, from our travellers to the places they visit and the people they meet along the way. We believe travel has the power to be immensely positive for everyone if it’s conducted responsibly. As a proud brand within the Wilderness Group, Jacada plays a key role in promoting responsible travel with a positive impact on conservation and community. Positive impact has been part of Jacada’s vision since our early years, which we’ve continued to strengthen and build on. We are seeking an inspiring, operationally strong Head of Positive Impact to lead our efforts, drive new projects and build on the solid foundations we already have. Reporting directly to the Founder & MD, you will join our SLT+ Strategy & Alignment Team. This is a senior cross‑functional role for an individual who is highly skilled in project execution and stakeholder management. You must be deeply strategic yet retain the humility to roll up your sleeves, working across all departments to make positive impact the most natural and rewarding path for our guests, our partners, and our internal teams.
Key Responsibilities
- Strengthening PI in all of our operations, including advising on DMC tendering frameworks and introducing positive impact to new‑hires onboarding alongside L&D.
- Facilitate high‑quality, positive impact as an integral and effortless part of the decision‑making process for our clients, creating meaningful connections between our travellers and the local community or conservation efforts.
- Scope, track, and successfully deliver quarterly and annual positive impact initiatives (e.g., hotel data auditing and guest impact initiatives) on time, to budget, and in alignment with our 2030 objectives.
- Proactively manage a complex network of internal and external relationships—with regional SLT, Regional Travel Design Heads, marketing leads, external sustainability auditors, in‑country DMCs, and non‑profit partners.
- Partner with our Product and contracting teams to investigate the impact of our key accommodation partners, championing our hotel auditing processes and overseeing the creation of clear ‘key positive impact’ breakdowns.
- Safeguard the integrity of Jacada’s Positive Impact Principles across all product, partner, and operational decisions, managing continuous improvement mechanics.
- Work closely with counterparts at the Wilderness Group to align, measure, and communicate Jacada's contribution to broader Wilderness projects.
- Represent Jacada within key networks and actively work together across the industry to share insights and elevate industry impact standards.
- Collaborate closely with our Marketing and Content teams to produce regular, authentic communications for our company and travellers, sharing our impact stories with absolute transparency.
- Comfortable speaking to media and being Jacada’s face of positive impact.
Skills for Success
- Minimum of 3–5 years’ experience in a sustainability/impact‑focused role, with clear project management and leadership experience.
- Proven ability to manage multi‑departmental projects from concept to completion.
- Exceptional interpersonal skills with a natural ability to consult, influence, and manage expectations across a diverse, global network.
- An appreciation of your position within Jacada and the broader Wilderness Group.
- Strong work ethic and passion for responsible travel, with the determination to push boundaries and inspire others.
- Excellent written and verbal communication skills.
- The ability to actively listen, show genuine empathy, and operate with humility.
- A readiness to adapt and embrace change; a willingness to support colleagues and handle operational details.
Timeline & Logistics
- 1st Stage: A formal virtual interview hosted by the Founder & Managing Director, and a member of our Senior Leadership Team.
- 2nd Stage: A task stage with more information to follow.
Key Information
- Reporting to: Founder & Managing Director (Alex Malcolm)
- Location: London (Hybrid – typically 3 days in office, 2 days WFH)
- Salary: £58,000
- Start Date: September (Exact date TBC)
- Closing Date: 10th July 2026 (subject to application volume)
Head of Positive Impact employer: Jacada Travel
At Jacada Travel, we pride ourselves on being an exceptional employer that champions responsible travel and positive impact. Our collaborative work culture fosters creativity and innovation, providing employees with ample opportunities for professional growth while making a meaningful difference in the world. Located in London, our hybrid working model allows for flexibility, ensuring that our team can thrive both in the office and at home, all while contributing to conservation and community initiatives that resonate deeply with our values.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Positive Impact
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Jacada Travel.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Jacada Travel.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Jacada Travel.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Jacada Travel. Apply directly through us to stand out!
We think you need these skills to ace Head of Positive Impact
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Jacada Travel. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Positive Impact, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Jacada Travel
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Jacada Travel. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
