Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and empower a dynamic sales team in the travel industry.
- Company: Join Jacada, a leader in responsible luxury travel, celebrating diversity and wellness.
- Benefits: Enjoy flexible working hours, remote options, and a competitive salary with performance bonuses.
- Why this job: Be part of a supportive culture that values growth, creativity, and teamwork.
- Qualifications: Experience in travel or luxury sales, strong communication skills, and a passion for service.
- Other info: Office located in Shoreditch; flexible start date and engaging interview process.
The predicted salary is between 47500 - 60000 £ per year.
We are in search of a service-led, dynamic sales manager to assist the Head of Africa Travel Design in steering the expansion of the Africa Travel Design team through the company’s next stage of growth and beyond. This role is dedicated solely to sales performance and reporting directly to the Head of Africa Travel Design. The ideal candidate will be one with a track record of creating and nurturing a safe and inclusive environment and developing team members' individual skills and enabling them to perform at their best.
Who you are:
- An experienced team leader or manager (essential)
- Has extensive experience in a travel sales or luxury sales environment
- Exceptional communicator both written and verbal
- Experienced in working to targets and monitoring performance through CRM
- An analytical head for numbers, booking trends and sales metrics
- Loves to be in the detail while considering the bigger picture
- Dynamic and adaptable to change while not losing targeted focus
- Self-aware and approaches each day with a growth mindset
- Able to actively listen and demonstrate empathy and self-awareness
- Experience in client-facing service-oriented roles
- Service is driven while always considering a positive impact
- Positive and approachable inviting feedback and input from others
- Ideally has Tour Operator experience
What you’ll be doing:
- Create and nurture a safe and inclusive environment where your team members feel listened to, challenged and supported to perform at their best
- Empower team members to do their best work through facilitation and coaching, allowing each individual to thrive in their own way
- Analyse available data, sales metrics and team performance to maximize each enquiry and increase performance end-to-end
- Work with the Head of Region to increase overall conversion, speed to market and revenue
- Preparing, developing, and supporting team members through challenges, whilst identifying and resolving issues within and across teams when/before they occur
- You will be the point of escalation for any service or emergency issues
- Facilitate sales training and call coaching to your team and also wider business as needed
- Conduct weekly 1-2-1’s and call coaching sessions with your team providing regular feedback and personal growth opportunities
- Assist the sales team throughout the sales process to effectively get bookings over the line
About You:
- Be passionate about responsible travel
- Celebrate diversity
- A curious and genuine people-person who is enthusiastic about getting to know Jacada guests and team
- A self-starter with a growth mindset and eagerness to learn and expand themselves in the product market
- Listen and be considerate of others’ opinions and ideas - both guests and colleagues
- Problem solve; viewing challenges as a way to grow
- Supportive, positive and keen to embrace the Jacada culture of wellness and togetherness
- Highly motivated with an ability to multitask and be driven by selling outstanding itineraries
- Creative, with a desire to lead the way in travel
- Calm under pressure
- Excellent verbal and written communication skills
- Be a team player
- Help your colleagues to achieve their goals too
Interview Process:
- Screening Call with the People Coordinator
- Virtual Interview with the Head of Sales and Head of Africa Travel Design
- Role play task
Office Hours: Monday - Friday 10am - 6pm in Shoreditch (typically 3 days in office, 2 days WFH)
Start Date: Flexible
Salary: £47,500 + £12,500 - £15,000 OTE
Sales Team Manager - Africa employer: Jacada Travel Ltd
Contact Detail:
Jacada Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Manager - Africa
✨Tip Number 1
Familiarise yourself with the latest trends in travel sales, especially within the luxury sector. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Prepare to discuss your experience in creating inclusive team environments. Think of specific examples where you've empowered team members or resolved conflicts, as this aligns closely with the company's values.
✨Tip Number 3
Brush up on your analytical skills, particularly in relation to sales metrics and CRM systems. Be ready to share how you've used data to drive performance in previous roles, as this is a key aspect of the job.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since the role requires exceptional communication, consider role-playing common scenarios you might face in the position to build confidence.
We think you need these skills to ace Sales Team Manager - Africa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in travel sales or luxury sales environments. Emphasise your leadership skills and any relevant metrics that demonstrate your success in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for responsible travel and your commitment to creating an inclusive team environment. Use specific examples from your past experiences to illustrate how you have empowered team members and driven sales performance.
Showcase Communication Skills: Since exceptional communication is key for this role, ensure your application reflects your strong written and verbal skills. Consider including a brief example of how you've effectively communicated with clients or team members in the past.
Highlight Analytical Abilities: Demonstrate your analytical skills by mentioning any experience you have with CRM systems or data analysis. Discuss how you've used sales metrics to improve performance and achieve targets in previous positions.
How to prepare for a job interview at Jacada Travel Ltd
✨Showcase Your Leadership Skills
As a Sales Team Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've created inclusive environments and empowered team members in previous roles. Highlight specific instances where your coaching led to improved performance.
✨Know Your Numbers
Since the role requires an analytical head for numbers and sales metrics, brush up on relevant data from your past experiences. Be ready to discuss how you've used data to drive sales performance and make informed decisions.
✨Emphasise Communication Skills
Exceptional communication is key in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be prepared to discuss how you’ve effectively communicated with clients and team members in high-pressure situations.
✨Demonstrate a Growth Mindset
The ideal candidate should approach challenges as opportunities for growth. Share examples of how you've embraced change and adapted your strategies in response to new information or market trends. This will show your potential employer that you're not just reactive but proactive in your approach.
