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For Companies At a Glance
- Tasks: Join our team to create unique travel experiences for guests in Latin America.
- Company: Jacada Travel is dedicated to responsible and inspiring travel experiences.
- Benefits: Enjoy flexible working with 3 days in the office and 2 days remote.
- Why this job: Be part of a passionate team that values diversity and positive impact in travel.
- Qualifications: Minimum 2 years as a Product Manager with a love for Latin America.
- Other info: Maternity cover role for 10-12 months starting September 1st.
The predicted salary is between 45423 - 63600 £ per year.
We are seeking an experienced Product Manager to join our skilled Latin America Travel Design team for a 10-12 month maternity cover as we continue to expand. You’ll delve deeply into understanding our guests and the special kinds of experiences that we like to provide for them. Using that knowledge and understanding, you’ll be essential to sourcing and refreshing these experiences and properties as well as keeping us up to date with the practicalities of travelling to this region. You’ll also help give the team the tools and information to sell more unusual and unique products.
You will work alongside the marketing and content team to ensure the Jacada website is showcasing inspiring product in line with Jacada values as well as helping them produce relevant content. Working closely with our Head of Positive Impact you’ll help to ensure our product genuinely helps to look after the people and places our guests travel to, that they are operated responsibly and helping our team and guests understand the positive impact they have.
What you’ll be doing:
- Work with Heads of Travel Design (HOTD), and the Marketing team in the selection, refinement and development of product portfolio in line with Jacada values and team vision.
- Work closely with marketing to develop new itineraries to be showcased on the site and other platforms.
- Build and maintain supplier relations - including representing the Jacada Travel at trade fairs, evening functions, road shows, training sessions and meetings where applicable to the brand.
- Provide product support and destination advice for the sales team and concierge teams on day to day product queries and conduct regular training sessions.
- Provide support to the Concierge team and Loyalty teams in liaising with suppliers.
- Investigate and assist in resolving guest feedback, product concerns and complaints.
- Assist with negotiating and arranging staff FAM, educational and product trips.
- Continuously analyse and research competitors, market trends and be in the know with industry news.
- Conduct regular Product reviews and feedback to HOTDs and Head of Sales.
- Assist the marketing team with PR requests as needed and in line with deadlines.
- Provide the marketing team with regional information and recommendations as requested for the creation and updating of content across all platforms.
- Assist with the continuous auditing and improvement of key website pages for the region.
About You:
- Have minimum 2 years experience in a Product Manager role.
- Care deeply about the Latin America product and have extensive knowledge of the region through first-hand experience.
- Be passionate about responsible travel.
- Celebrate diversity.
- A curious and genuine people-person who is enthusiastic about getting to know Jacada guests and team.
- A self starter with a growth mindset and eagerness to learn and expand themselves in the product market.
- Listen and be considerate of others’ opinions and ideas - both guests and colleagues.
- Problem solve; viewing challenges as a way to grow.
- Supportive, positive and keen to embrace the Jacada culture of wellness and togetherness.
- Highly motivated with an ability to multitask and be driven by selling outstanding itineraries.
- Creative, with a desire to lead the way in travel.
- Calm under pressure.
- Excellent verbal and written communication skills.
- Be a team player. Help your colleagues to achieve their goals too.
Interview Process
- 1st Stage: Virtual interview (competency) Task and 2nd interview stage Virtual interview : - Full details TBC
Office Hours: Monday - Friday 10am - 6pm in Shoreditch (typically 3 days in office, 2 days WFH)
Start Date: September 1st
Salary: £45,423.00
Product Manager - Latin America (Maternity Cover) employer: Jacada Travel Ltd
Contact Detail:
Jacada Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Latin America (Maternity Cover)
✨Tip Number 1
Familiarise yourself with Jacada's values and mission. Understanding their commitment to responsible travel and positive impact will help you align your answers during the interview, showcasing your passion for the role.
✨Tip Number 2
Network with professionals in the travel industry, especially those with experience in Latin America. Engaging with them can provide insights into current trends and challenges, which you can discuss during your interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed products in the past. Highlight your ability to analyse market trends and adapt strategies, as this is crucial for the Product Manager role.
✨Tip Number 4
Showcase your communication skills by preparing questions for your interviewers. This demonstrates your enthusiasm for the role and your willingness to collaborate with the team, which is essential for a Product Manager.
We think you need these skills to ace Product Manager - Latin America (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially within the travel industry. Emphasise your knowledge of Latin America and any previous roles that involved sourcing or developing travel products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for responsible travel and your understanding of Jacada's values. Share specific examples of how you've contributed to product development or improved guest experiences in past roles.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure your application is well-written and free of errors. Consider including examples of how you've effectively communicated with teams or clients in previous positions.
Demonstrate Your Problem-Solving Abilities: Highlight instances where you've successfully resolved challenges in product management or customer feedback. This will show your potential employer that you can handle the responsibilities of the role and contribute positively to the team.
How to prepare for a job interview at Jacada Travel Ltd
✨Show Your Passion for Latin America
Make sure to express your enthusiasm for the region and its culture during the interview. Share personal experiences or insights that demonstrate your deep understanding of Latin America, as this will resonate well with the interviewers.
✨Highlight Your Product Management Experience
Be prepared to discuss your previous roles in product management, especially any relevant experience in travel or tourism. Use specific examples to illustrate how you've successfully developed and refined product portfolios in line with company values.
✨Demonstrate Your Team Spirit
Since collaboration is key in this role, emphasise your ability to work well with others. Share examples of how you've supported colleagues in achieving their goals and how you’ve contributed to a positive team environment.
✨Prepare for Competency Questions
Expect competency-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you've turned challenges into opportunities, and be ready to discuss these in detail.
