At a Glance
- Tasks: Manage customer orders, oversee delivery schedules, and support export/import documentation.
- Company: Global manufacturer of electronic components based in Swindon, UK.
- Benefits: Competitive salary, full-time hours, and a supportive office environment.
- Other info: Opportunities for growth and development in a collaborative workplace.
- Why this job: Join a dynamic team and enhance your customer service skills in a global setting.
- Qualifications: 3+ years in customer service or coordination, business-level English, and basic IT skills.
The predicted salary is between 27000 - 40000 € per year.
会社: 電気電子部材のグローバルメーカー
雇用形態: 正社員
勤務地: スウィンドン、イギリス
給与範囲: £27,000 – £40,000 年間 (経験に応じて決定)
勤務時間: フルタイム（週5日）
出社ポリシー: オフィス勤務
主な業務内容:
- 既存顧客の受注処理（見積対応およびシステムへのデータ入力を含む）
- 納期管理、受注進捗、在庫および出荷業務の管理
- 輸出入に関する事務業務のサポート
- CRMシステムにおける顧客情報および受注情報の正確な管理
- 迅速かつ丁寧な顧客対応
- 必要に応じた一般事務業務のサポート
必須要件:
- カスタマーサービス、営業サポート、または類似のコーディネーション業務における3年以上の経験
- 英語力（ビジネスレベル）
- Microsoft Officeを含む基本的なITスキル
- 英国で就労可能なビザを保有していること（YMS、Postgraduate等の一時ビザは不可）
歓迎要件:
- ERPおよびCRMシステムの使用経験
- 高い信頼性と細部への高い注意力をお持ちの方
- 業務の優先順位を適切に判断し、部門横断的なチームと連携できる方
- 柔軟性があり、新しい環境やシステムにも積極的に適応できる方
- 日本語が話せる方歓迎
Customer Service Coordinator in Swindon employer: JAC Recruitment
As a global manufacturer of electrical and electronic components, we pride ourselves on fostering a dynamic work environment in Swindon, where our Customer Service Coordinators play a vital role in ensuring customer satisfaction. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while promoting a collaborative culture that values innovation and teamwork. Join us to be part of a company that not only values your contributions but also supports your career development in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your experience aligns with the job description. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in customer service and coordination. This can really set you apart from other candidates when you apply through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Service Coordinator in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Coordinator role. Highlight your experience in customer service and coordination, and don’t forget to mention any relevant IT skills, especially with CRM systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the job description and show us your passion for customer service.
Show Off Your Attention to Detail:In customer service, attention to detail is key. Make sure your application is free from typos and errors. This shows us that you take pride in your work and can manage information accurately.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us, so we can review it quickly!
How to prepare for a job interview at JAC Recruitment
✨Know Your Stuff
Make sure you understand the role of a Customer Service Coordinator inside out. Familiarise yourself with order processing, CRM systems, and customer interaction techniques. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in customer service or coordination. Think about times when you managed orders, handled customer queries, or worked with teams to solve problems. This will demonstrate your capability and reliability.
✨Brush Up on Your IT Skills
Since the job requires basic IT skills, especially with Microsoft Office and possibly ERP/CRM systems, make sure you're comfortable using these tools. You might be asked about your proficiency, so being able to discuss your experience will give you an edge.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate how you'd handle specific customer service situations. Practice your responses to common scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
