IT Service Delivery Manager - Hybrid (London/Amsterdam)

IT Service Delivery Manager - Hybrid (London/Amsterdam)

London Temporary 63000 - 77000 £ / year (est.) Home office (partial)
JAC Recruitment

At a Glance

  • Tasks: Lead IT service delivery and manage vendor relationships across multiple sites.
  • Company: Dynamic retail company with a focus on technology support.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: 1-year fixed term contract with potential for career advancement.
  • Why this job: Join a team that ensures reliable tech support for retail across Europe.
  • Qualifications: Experience in IT service management and strong problem-solving skills.

The predicted salary is between 63000 - 77000 £ per year.

Retail Company in London or Amsterdam seeks an IT Service Delivery Manager on a 1-year fixed term contract.

You will lead service desk, SIAM, and end-user computing across multiple sites and coordinate vendor relationships.

Responsibilities include L1/L2 triage, incident and problem management, and reporting with ITIL practices and Service Now workflows.

Aimed at delivering reliable retail technology support across Europe.

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IT Service Delivery Manager - Hybrid (London/Amsterdam) employer: JAC Recruitment

As a leading Energy Infrastructure Investment Company based in London, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from competitive salaries, comprehensive professional development opportunities, and the chance to work on impactful projects that shape the future of energy and infrastructure. Join us to be part of a team that values your expertise and supports your growth in a vibrant city known for its rich history and diverse opportunities.

JAC Recruitment

Contact Details:

JAC Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Service Delivery Manager - Hybrid (London/Amsterdam)

Get Involved in Tech Meetups

If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!

Leverage Your University’s Resources

University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!

Show Your Skills with Micro-Projects

Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!

Apply Directly through Our Website

When you spot an opening at JAC Recruitment that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!

We think you need these skills to ace IT Service Delivery Manager - Hybrid (London/Amsterdam)

Service Desk Management
SIAM (Service Integration and Management)
End-User Computing
Vendor Relationship Management
L1/L2 Triage
Incident Management
Problem Management

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

Tailor Your Cover Letter:For a temporary role at JAC Recruitment, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at JAC Recruitment can make all the difference!

List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at JAC Recruitment will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at JAC Recruitment

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at JAC Recruitment. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

Emphasise Your Adaptability

Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.

Pitch Your Consulting Mindset

Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at JAC Recruitment.