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- Tasks: Drive e-commerce growth and manage online shop operations with a focus on strategy and execution.
- Company: Join a dynamic team in the Asian food market, based in North Greenwich.
- Benefits: Enjoy competitive salary, staff discounts, and a high level of autonomy.
- Why this job: Make a real impact in a fast-growing e-commerce business focused on Japanese food.
- Qualifications: 3+ years in e-commerce, strategic planning, and marketing; Japanese language skills preferred.
- Other info: Great opportunity for career growth in a vibrant, evolving environment.
The predicted salary is between 35000 - 45000 £ per year.
Work Style: Primarily office-based at the North Greenwich office
Employment Type: Permanent / Fixed-term contract (to be discussed)
Salary: £35k~45k Depending on experience
About the Role: We are operating an online store serving the UK market and are looking for an experienced and proactive E-commerce Operations & Growth Specialist to support the next stage of business growth. This role goes beyond day-to-day store management. You will take ownership of sales growth, marketing strategy, promotional planning, UX optimisation, and operational improvements, while developing and executing both B2B (small business-focused) and B2C (consumer-focused) sales and promotional strategies. You will also support hands-on operational tasks when required. This is a high-autonomy role where you will be involved in both strategic planning and execution.
Key Responsibilities:
- Overall management of the online shop and annual strategy planning
- Preparation of sales and KPI reports and reporting to stakeholders
- Planning and execution of sales and promotional strategies for both B2B (small businesses) and B2C (general households) channels
- Development of initiatives aimed at increasing online shop sales
- Planning and management of promotions such as sales and campaigns
- Operational improvements for the online shop, primarily using Shopify
- Operational support for order and inventory management as needed
- Uploading new products and optimizing product assortment
- UX improvements (site structure, navigation, content enhancement, etc.)
- Research and selection of new products to be handled
- Research, selection, and consideration of implementation for new agents (sales/partners) and delivery services
- Negotiation and direction with external agencies, agents, and delivery companies
Required Skills & Experience:
- Understanding of the UK online food market
- Experience in strategic planning for online businesses
- Hands-on marketing experience
- English: Business level
- Japanese: Business level
- Minimum 3 years of professional work experience
- Better to have: Experience living in Japan (highly preferred)
- Ability to speak Japanese (highly preferred)
- Experience in digital advertising setup and management
- Social media management experience
- Experience managing online shops using Shopify or similar platforms
- Strong interest in Japanese food and culture (highly preferred)
- Marketing and market research experience in the UK
- Practical experience in e-commerce or online business
- Experience in UX improvements and site redesign projects
- Knowledge and practical experience in SEO
- Basic coding skills (HTML/CSS)
- Experience in business development or launching new businesses
Desirable Skills & Experience:
- Experience living in Japan (highly desirable)
- Ability to speak Japanese to a conversational level (highly desirable)
- Strong interest in Japanese food and culture (highly desirable)
- Experience marketing specifically for the UK market
- Background in e-commerce or online business operations
- Experience in the food or FMCG industry
- Experience in UX optimisation and website renewal projects
- Knowledge of SEO best practices
- Design experience using tools such as Canva
- Basic HTML/CSS or coding knowledge
- Customer service experience
- Business development or new business launch experience
- Experience working with agencies, agents, or logistics providers
Personal Attributes:
- Proactive and self-driven, not passive
- Comfortable working in a fast-growing and evolving business environment
- Data-driven mindset with a focus on continuous improvement
- Able to work independently while collaborating with multiple stakeholders
What We Offer:
- A high level of autonomy and ownership
- Involvement across strategy, execution, and optimisation
- Opportunity to contribute directly to the growth of a UK-focused e-commerce business
Performance Evaluation:
- Performance will be evaluated based on measurable outcomes, including:
- Revenue growth
- Conversion rate (CVR) improvement
- Customer lifetime value (LTV) enhancement
Visa & Right to Work:
- Youth Mobility Scheme (YMS) visa holders are welcome
- UK work visa sponsorship may be available based on performance and business needs
Benefits:
- Staff discount available
EC Operations & Growth Specialist (Asian Food) in London employer: JAC Recruitment
Contact Detail:
JAC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EC Operations & Growth Specialist (Asian Food) in London
✨Tip Number 1
Get to know the company inside out! Research their online store, understand their products, and be ready to discuss how you can contribute to their growth. This shows you're genuinely interested and prepared.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to e-commerce and operations. Think about your past experiences and how they align with the role. We want to hear your success stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you top of mind. Plus, it shows your enthusiasm for joining the team!
We think you need these skills to ace EC Operations & Growth Specialist (Asian Food) in London
Some tips for your application 🫡
Show Your Passion for E-commerce: When you're writing your application, let us see your enthusiasm for e-commerce and the food industry. Share any relevant experiences that highlight your love for online shopping and Japanese cuisine – it’ll make you stand out!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience with Shopify, marketing strategies, and any hands-on operational tasks you've tackled. We want to see how your skills align with what we're looking for!
Be Data-Driven: Since we’re all about growth and optimisation, include any data or metrics from your past roles that demonstrate your impact. Whether it’s revenue growth or conversion rates, numbers speak volumes and show us you’re results-oriented.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at JAC Recruitment
✨Know Your E-commerce Stuff
Make sure you brush up on your knowledge of the UK online food market and e-commerce strategies. Be ready to discuss specific examples of how you've driven sales growth or improved user experience in previous roles. This will show that you’re not just familiar with the industry, but that you can actively contribute to their growth.
✨Show Off Your Marketing Skills
Prepare to talk about your hands-on marketing experience, especially in digital advertising and social media management. Have a few success stories ready that highlight your ability to plan and execute effective promotional strategies for both B2B and B2C channels. This will demonstrate your proactive approach and strategic mindset.
✨Be Ready for Technical Questions
Since this role involves operational improvements using platforms like Shopify, be prepared to discuss your technical skills. Brush up on basic coding knowledge (HTML/CSS) and any experience you have with UX optimisation. Showing that you can handle the technical side of things will set you apart from other candidates.
✨Express Your Passion for Japanese Culture
If you have a strong interest in Japanese food and culture, make sure to convey that during the interview. Share any relevant experiences, such as time spent in Japan or your favourite Japanese dishes. This personal touch can help you connect with the interviewers and show that you’re genuinely excited about the role.
