At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in retail and online.
- Company: Join a vibrant company that values Japanese culture and aesthetics.
- Benefits: Competitive salary, full-time hours, and opportunities for personal growth.
- Other info: Exciting role in a fast-paced environment with potential for career advancement.
- Why this job: Be a key player in creating a unique shopping experience while developing your leadership skills.
- Qualifications: Fluent in Japanese with strong leadership and customer service skills.
The predicted salary is between 32000 - 34000 € per year.
Position: Retail Duty Manager
Salary: GBP 32K - 34K
Location: London
Hours: Full time, with occasional out-of-hours requirement
PURPOSE OF THE ROLE
Retail Duty Managers are the operational managers for the Retail Shop and online Shop. As a Retail Duty Manager you will have the responsibility to ensure the Retail Experience team provide exceptional standards of customer experience.
KEY DUTIES
- Retail Experience
- Manage and motivate the REA team to ensure a focus on customer service and selling to achieve targets.
- Lead by example, ensuring the Values of the company are embedded and upheld within REA team.
- Stay up to date about product lines and ensure REA team members undertake product training.
- Stay up to date with and ensure REA team promotes all the shop facilities, exhibitions and events.
- Lead in driving sales and providing feedback to REA team to improve productivity, customer service.
- Maintain a Japanese aesthetic and refined shopping environment, ensuring excellent execution and maintenance of retail displays across The Shop and assist with setting up visual displays in Shop, booths and windows.
- Shop and Online Shop Operations
- Carry out daily operational checklists to ensure efficient and safe operation of retail environment and team.
- Ensure products are replenished and well-presented across retail spaces.
- Plan and provide a daily schedule to ensure appropriate staffing levels.
Japanese Speaking Retail Duty Manager employer: JAC Recruitment
As a Retail Duty Manager in London, you will thrive in a dynamic and supportive work environment that prioritises exceptional customer service and team collaboration. Our company fosters a culture of continuous learning and development, offering ample opportunities for career progression while embracing the unique Japanese aesthetic that defines our retail experience. Join us to be part of a passionate team dedicated to creating memorable shopping experiences in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Japanese Speaking Retail Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who speak Japanese. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss how your experience aligns with the Retail Duty Manager role. Bring examples of how you've led teams and improved customer experiences.
✨Tip Number 3
Stay sharp on product knowledge! Make sure you're up to date with the latest trends and products in the retail sector. This will not only impress interviewers but also show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team and helps us keep track of your application better.
We think you need these skills to ace Japanese Speaking Retail Duty Manager
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let us see your enthusiasm for retail and customer service. Share any relevant experiences that highlight your ability to motivate a team and create an exceptional shopping experience.
Highlight Your Japanese Language Skills:Since this role requires Japanese speaking skills, make sure to emphasise your language proficiency in your application. Mention any experiences where you've used your language skills in a retail or customer service context.
Demonstrate Your Leadership Qualities:As a Retail Duty Manager, you'll be leading a team. Use your application to showcase your leadership style and any past experiences where you've successfully managed a team or project. We want to see how you can inspire others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JAC Recruitment
✨Know Your Products Inside Out
Make sure you’re well-versed in the product lines that the company offers. This means not just knowing what’s available, but also understanding the features and benefits of each item. Being able to discuss these confidently will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Retail Duty Manager, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you’ve driven sales and enhanced team productivity, as this will resonate well with the interviewers.
✨Emphasise Customer Experience
Since the role focuses heavily on customer experience, be ready to discuss how you would ensure exceptional service. Think of specific strategies you could implement to enhance the shopping experience and how you would train your team to uphold these standards.
✨Understand the Japanese Aesthetic
Given the importance of maintaining a Japanese aesthetic in the retail environment, do some research on what that entails. Be prepared to discuss how you would incorporate this into visual displays and overall shop presentation, showing that you appreciate and can execute the brand's values.
