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- Tasks: Provide top-notch customer service in Japanese and assist clients with their inquiries.
- Company: Join JAC Recruitment, a leading staffing and recruiting firm with a global presence.
- Benefits: Enjoy full-time hours, potential for remote work, and a vibrant team culture.
- Why this job: Kickstart your career in a dynamic environment while making a real impact on customer satisfaction.
- Qualifications: Fluent in Japanese and English, with excellent communication skills and a passion for helping others.
- Other info: This is an entry-level position perfect for high school and college students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Customer Service (Japanese Speaking) role at JAC Recruitment
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Join to apply for the Customer Service (Japanese Speaking) role at JAC Recruitment
Job Summary
日本最大手の物流企業にて、カスタマーサービス（ロンドン勤務）を急募しております。
主な業務は、電話やメールでのお客様対応、見積もり作成、伝票の記入などです。
また、現場（倉庫）に行くこともありますが、力仕事ではなく、お客様とのやり取りや現場スタッフとの連携・指示出しが中心となります。
人と接することが好きな方、物流業界に興味のある方におすすめのポジションです。
Responsibilities
電話・メールでのお客様対応
見積もりや伝票の作成
倉庫スタッフとの連携・現場でのサポート
必要に応じて軽量物の運搬補助
クライアントと現場のスムーズな連携をサポート
Requirements
日本語：流暢レベル以上
英語：日常会話レベル以上
カスタマーサービスまたは物流業界での経験がある方歓迎
コミュニケーション力と調整力のある方
＊期限付きビザは受け付けることができません
＊応募数が多い場合は、書類選考を通過された方のみにご連絡させていただいております。あらかじめご了承ください。
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Staffing and Recruiting
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Customer Service (Japanese Speaking) employer: JAC Recruitment
Contact Detail:
JAC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service (Japanese Speaking)
✨Tip Number 1
Brush up on your Japanese language skills, especially in a customer service context. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the company’s values and mission. Understanding what JAC Recruitment stands for will allow you to align your answers with their expectations during the interview.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your problem-solving skills.
✨Tip Number 4
Network with current or former employees of JAC Recruitment. They can provide valuable insights into the company culture and the specifics of the customer service role, which can help you tailor your approach.
We think you need these skills to ace Customer Service (Japanese Speaking)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Service (Japanese Speaking) role. Understand the key responsibilities and requirements, especially the language proficiency needed.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and any previous roles that required Japanese language skills. Use specific examples that demonstrate your ability to handle customer inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proficiency in Japanese. Mention why you want to work for JAC Recruitment and how your skills align with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at JAC Recruitment
✨Brush Up on Your Japanese
Since this role requires Japanese language skills, make sure to practice speaking and understanding the language. Be prepared to demonstrate your proficiency during the interview, as it will be a key factor in your success.
✨Know the Company
Research JAC Recruitment thoroughly. Understand their values, mission, and the services they offer. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples from your past experiences that highlight your ability to manage customer inquiries effectively.
✨Show Enthusiasm and Positivity
Customer service roles require a positive attitude. During the interview, convey your enthusiasm for helping others and your commitment to providing excellent service. A friendly demeanour can make a lasting impression.
