At a Glance
- Tasks: Create tailor-made travel itineraries and consult with clients about their dream trips to Japan.
- Company: Join a leading British travel agency with a passion for unique travel experiences.
- Benefits: Competitive salary, opportunities for travel, and personal development.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Turn your love for Japan into a rewarding career while helping others explore its beauty.
- Qualifications: Customer service experience and a passion for Japan are essential.
The predicted salary is between 29700 - 36300 £ per year.
British Travel Agency is seeking for
- Travel Consultant for Japan
- Full time
Responsibilities
- Consult with clients by telephone, on video call, via email and in person at our offices or travel industry events to identify their individual holiday requirements.
- Create high-quality tailor-made itineraries for direct and trade clients based on their requirements.
- Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry.
- Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip.
- Conduct quality check of travel documents to ensure high quality, accurate information is received by our clients.
- Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving.
- Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and product team.
- Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager.
- Outputs & Deliverables
- Creation and delivery of inspiring, high quality proposals and confirmation documents.
- Outcomes & KPIs
- Consistent achievement of individual monthly sales targets (booking number and profit).
- Consistently high conversion rate of active leads to bookings, while taking on the expected volume of enquires.
- Consistently high client satisfaction from both bookers and non-bookers, measured through client feedback.
- A minimal level of complaints and errors.
- What you will need
- Previous customer service and/or sales experience.
- Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination.
- Self-motivated with the determination to achieve individual and team sales targets.
- A highly organised and productive approach; you must be able to get a lot done under pressure to a high degree of accuracy.
- Excellent communication skills enabling you to interact confidently with clients over the phone, by video call, by email and in person, along with facilitating good relationships with your colleagues internally.
- A creative approach to problem solving, continually seeking to find the best outcomes to meet and exceed individual client requirements.
- The determination to continually improve your own skills and knowledge, taking a proactive approach to your own personal development.
A high level of resilience, tenacity and critical thinking are essential for success in this role.
Alongside this you will also be expected to demonstrate independence and self-motivation to continually reflect on your own performance and proactively seek to improve your personal and professional development
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding
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Travel Consultant for Japan employer: JAC Recruitment (UK) Ltd.
Join a dynamic and forward-thinking Japanese global organisation as a Finance Manager in the UK, where you will be part of a supportive work culture that prioritises employee growth and development. With clear pathways to leadership roles, including the potential to progress to CFO, this company offers a unique opportunity to enhance your career while working in a collaborative environment that values innovation and financial excellence. Enjoy the benefits of visa sponsorship and the chance to thrive in a multicultural setting, making it an excellent employer for ambitious finance professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant for Japan
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like JAC Recruitment (UK) Ltd. who are looking for fresh talent for roles like Travel Consultant for Japan.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like JAC Recruitment (UK) Ltd. and give you a leg up for your Travel Consultant for Japan application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant for Japan openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant for Japan
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant for Japan role at JAC Recruitment (UK) Ltd..
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant for Japan position at JAC Recruitment (UK) Ltd..
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of JAC Recruitment (UK) Ltd..
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to JAC Recruitment (UK) Ltd.'s adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant for Japan.
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at JAC Recruitment (UK) Ltd..
