At a Glance
- Tasks: Lead IT projects to optimise retail systems and enhance e-commerce integration.
- Company: Dynamic retail company with a focus on innovation and technology.
- Benefits: Competitive salary, bonus, hybrid work, and career development opportunities.
- Other info: Exciting role with potential for significant impact and growth.
- Why this job: Join a forward-thinking team and shape the future of retail technology.
- Qualifications: 8-10 years in IT project management, preferably in retail or fashion.
The predicted salary is between 55000 - 70000 £ per year.
Company: Retail Company
Position: Retail IT Project Manager
Contract: 1-year fixed term contract
Location: London or Amsterdam (Hybrid)
Salary: 55,000 – 70,000 GBP + 10% Bonus
Job responsibilities:
- Omnichannel Project Steering: Drive the delivery of IT initiatives focused on establishing a highly optimized, SAP-centric architecture connecting E-Commerce, Marketplaces, Retail Store fulfilment, and backend inventory layers.
- Warehouse Migration Coordination: Serve as the central PMO lead for critical warehouse move projects, coordinating complex system handshakes, data migrations, physical-to-digital inventory reconciliations, and 3PL transitions.
- Cross-Functional Orchestration: Manage day-to-day coordination and alignment between internal IT infrastructure teams, supply chain/logistics units, regional stakeholders (including Netherlands and London offices), and global HQ.
- System Matrix Auditing: Lead structured technical and functional assessments of existing IT infrastructure, mapping current-state integration flows to identify optimization areas before system changes are introduced.
- Contract & Vendor Evaluation: Review and evaluate third-party software, agency, and systems integrator contracts to assess performance capabilities, commercial alignment, and compliance metrics against business requirements.
- Change Readiness Mapping: Translate systems analysis into actionable roadmaps, highlighting dependencies and technical risks associated with decommissioning or upgrading legacy components.
- Retail/SAP Test Strategy: Author and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) blueprints, ensuring realistic retail business scenarios (such as POS-to-ERP data loops, e-commerce ordering, and 3PL warehouse inventory shifts) are fully validated.
- Business Alignment: Partner closely with business key users to align them with test scripts, manage resource allocation for testing windows, and maintain testing momentum.
- Defect & Validation Governance: Establish systematic defect tracking, prioritization, and validation loops with internal developers and external vendors to hit target readiness metrics.
- Transition Runbook Ownership: Create, refine, and drive the detailed, hour-by-hour technical and business cutover runbook for system go-lives and warehouse switchovers.
- Go-Live Guardrails: Ensure clear accountability, ownership, and step-by-step sign-offs for all data migration, system isolation, and cutover tasks.
- Hypercare Coordination: Structure and lead post-go-live Hypercare support models, triaging incoming business exceptions and coordinating rapid-response technical fixes to minimize operational disruption during critical retail trading windows.
- RAID Log Mastery: Maintain absolute ownership over the program’s Risk, Action, Issue, and Dependency (RAID) logs, ensuring all points have clear owners and active resolution paths.
- Executive Reporting: Prepare structured, data-driven status reports and clear progress dashboards for IT leadership and steering committees.
Experience:
- 8–10 years of progressive experience in IT PMO, Project Management, or Program Delivery roles.
- Fashion & Retail Domain Expertise: Extensive, proven track record of managing projects within the Fashion, Apparel, Footwear, or Retail industries. Must understand the operational mechanics of multi-site retail, marketplace channels, and e-commerce.
- SAP Ecosystem Project Footprint: Hands-on experience steering projects tied to SAP architectures (such as S/4HANA Fashion/Retail modules, SAP CAR, or major template rollouts).
- Systems Analysis & Contract Experience: Proven capability in leading structured IT auditing, systems analysis, or vendor contract evaluations during major corporate system overhauls.
- Migration Experience: Direct experience managing high-risk operational transitions, such as warehouse moves, 3PL logistics migrations, or core fulfilment platform cutovers.
- SAP Framework Mastery: Functional understanding of the SAP project lifecycle, data migration milestones, and standard enterprise system dependencies.
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for understanding.
Retail IT Project Manager (1-year FTC) in London employer: JAC Recruitment (UK) Ltd.
JAC Recruitment (UK) Ltd. is an excellent employer, offering a dynamic work environment in the heart of London with a hybrid working model that promotes work-life balance. Employees benefit from competitive salaries, performance bonuses, and ample opportunities for professional growth within the thriving retail sector, making it a rewarding place to advance your career in SAP S/4HANA.
StudySmarter Expert Advice🤫
We think this is how you could land Retail IT Project Manager (1-year FTC) in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail IT Project Manager (1-year FTC) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to JAC Recruitment (UK) Ltd.:Don’t forget to personalise your application for JAC Recruitment (UK) Ltd.! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that JAC Recruitment (UK) Ltd. offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at JAC Recruitment (UK) Ltd. and contribute positively during your temporary stint.
