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- Tasks: Support customers and coordinate move-ins while engaging in exciting operational tasks.
- Company: Dynamic Japanese real estate agency in the heart of London.
- Benefits: Competitive salary, full-time hours, and a vibrant work environment.
- Other info: Opportunity for growth in a supportive and fast-paced setting.
- Why this job: Join a team where your sales skills can shine and make a difference.
- Qualifications: Experience in corporate sales or new business development; strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
A Japanese real estate agency is seeking a Customer Support. This position allows you to leverage your corporate sales experience while also engaging in operational tasks such as property viewings and move-in coordination.
Salary
Annual salary: £25,000
Employment Type
Full-time, permanent
Working Hours
09:00–17:00, Five days per week (Monday–Saturday)
Location
Central London
Job Responsibilities
- Support reference checks and preparation of necessary documents for tenancy agreements
- Coordinate move-in arrangements (key handover, move-in setup, etc.)
- Provide ongoing tenant support during the tenancy period, including issue resolution and general enquiries
- Take property photos and assist with marketing materials
Administrative & System Tasks
- Input and manage client information in internal systems
- Prepare various documents and handle administrative tasks
Requirements
- Corporate sales experience or new business development experience (intangible products welcome)
- Interest in customer support and client-facing operations
- Basic IT skills (Excel, Word, PowerPoint)
- Strong communication skills
- Ability to work proactively and independently
Language Skills
- English: Business level
- Japanese: Fluent
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
Customer Success in London employer: JAC Recruitment (UK) Ltd.
Contact Detail:
JAC Recruitment (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the real estate or customer support sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your answers. We want you to shine when discussing your corporate sales experience and how it relates to this role.
✨Tip Number 3
Show off your skills! If you have any relevant experience with property viewings or tenant support, make sure to highlight that in conversations. We want to see how you can bring value to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Success in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your corporate sales experience and any relevant customer support skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this Customer Support position and how your skills can benefit us. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Know Your Customer Support Basics
Brush up on the fundamentals of customer support and operations. Be ready to discuss how your previous corporate sales experience can translate into providing excellent tenant support and resolving issues effectively.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to engage with clients. Think about times when you successfully resolved a customer's issue or coordinated a complex task.
✨Demonstrate Proactivity
Employers love candidates who take initiative. Come prepared with ideas on how you could improve tenant support or streamline operational tasks. This shows you're not just reactive but also forward-thinking.
✨Familiarise Yourself with the Company
Research the Japanese real estate agency and understand their values and services. Being able to reference specific aspects of the company during your interview will demonstrate your genuine interest in the role and help you stand out.