At a Glance
- Tasks: Provide IT support to users, troubleshoot hardware and software issues, and manage cloud environments.
- Company: Dynamic tech company based in London with a global reach.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative team and enhance your skills in a fast-paced environment.
- Why this job: Kickstart your IT career while working with cutting-edge technologies like Microsoft 365 and Azure.
- Qualifications: Business-level English, degree in IT or related field, and basic IT support experience.
The predicted salary is between 44595 - 54505 £ per year.
IT Support Officerの募集です。ロンドンを拠点とし、国内外の拠点と連携しながら事業を展開する企業における社内ITサポートポジションです。IT部門の責任者のもとで、ITサポート、クラウド環境、インフラ、サイバーセキュリティ、ITプロジェクトなど幅広い領域に携わることができる環境です。Microsoft 365やAzure関連技術に触れながら、ITキャリアを発展させたい方に適したポジションです。
職務内容
- 社内ユーザーに対する一次ITサポート（対面・リモート対応）
- ノートPC、デスクトップPC、モバイル端末などのセットアップ、設定および保守
- Microsoft WindowsおよびMicrosoft 365（Outlook、Teams、SharePoint、OneDriveなど）のサポート
- 入社・退社に伴うアカウント設定や機器準備などのオンボーディング／オフボーディング対応
- Microsoft Intune、Entra IDなどクラウド環境の管理業務支援
- ハードウェア、ソフトウェア、ネットワーク接続および周辺機器のトラブルシューティング
- IT資産管理、定期メンテナンス、システム更新、IT関連ドキュメントの整備
- ITプロジェクトやシステム導入、ハードウェア・ソフトウェアのアップグレード支援
- 外部ベンダーやITサービスプロバイダーとの連携
- 情報セキュリティ対策の運用支援および技術的課題のエスカレーション対応
- 必要に応じた時間外対応
応募要件
- ビジネスレベルの英語（社内言語は英語です）
- IT、コンピュータサイエンスまたは関連分野の学位
- ITサポートまたは関連するテクノロジー分野での基礎的な実務経験（就業、インターンシップ、研修等を含む）
- Microsoft Windows OSおよびPC・サーバーハードウェアに関する理解
- ネットワークおよびITインフラに関する基礎知識
- Microsoft Office／Microsoft 365に関する知識
- クラウド環境に関する基礎知識
- 問題解決能力
- 優れたコミュニケーション能力（口頭・文書）
- 高い整理能力と細部への注意力
- 学習意欲が高く、新しい技術習得に前向きな方
- ユーザー対応を円滑に行える対人スキル
- 自律的に行動しつつ、必要に応じて適切にエスカレーションできる方
歓迎要件
- Microsoft認定資格
- ネットワーク関連資格
- PowerShellの知識
- Power BIの知識
Japanese Speaking IT Support Officer employer: JAC Recruitment (UK) Ltd.
JAC Recruitment (UK) Ltd. is an excellent employer, offering a dynamic work environment in the heart of London with a hybrid working model that promotes work-life balance. Employees benefit from competitive salaries, performance bonuses, and ample opportunities for professional growth within the thriving retail sector, making it a rewarding place to advance your career in SAP S/4HANA.
StudySmarter Expert Advice🤫
We think this is how you could land Japanese Speaking IT Support Officer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what JAC Recruitment (UK) Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges JAC Recruitment (UK) Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at JAC Recruitment (UK) Ltd.!
✨Direct Apply to JAC Recruitment (UK) Ltd.
Let's not forget to apply directly through the JAC Recruitment (UK) Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Japanese Speaking IT Support Officer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at JAC Recruitment (UK) Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at JAC Recruitment (UK) Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at JAC Recruitment (UK) Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
